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Fox Valley Volkswagen Crystal Lake

Crystal Lake, IL

5.0
618 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace. Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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5213 Northwest Hwy

Crystal Lake, IL

60014

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Showing 618 reviews

December 03, 2018

Friendly and accommodating Found a car online and was contacted right away to come in and take a look. The staff were very attentive and friendly (even though we brought our 2 v More

by teday22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Jones, Lindsay Sickal, Leah Ruscitti-Smalley, Alex Silva, Casey Sleeman
November 30, 2018

Fantastic experience Simple buying process. They made it easy to buy a car and I would recommend to anybody. Not a typical car buying experience. Thank you! More

by JOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mustari, Bruce Jones, Leah Ruscitti-Smalley, Casey Sleeman
November 20, 2018

2017 Tiguan is an awesome car Derrek was awesome and worked with us to overcome budget ad credit obstacles during the transaction. We were ready for a new safe car. That's exactly More

by Lindsay
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Erickson, Lindsay Sickal, Casey Sleeman
November 01, 2018

Service Very fast service and very knowledgeable parts guy who helped me find accessories for my car that fit what I want to do to it More

by Mnutta
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jensen, Laura Waclaw
October 02, 2018

service is what matters I like Volkswagens, I have over 277,000 miles on my old one, and recently purchased a used one that had a service issue that was a bit out of the norm More

by cranberries02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
C.K. Thakkar
September 01, 2018

Top Noch Service This is our third car we have purchased from VW Crystal Lake/ Anderson Motor Group and as always they go above and beyond! No pressure and straight fo More

by MarotzFam2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Alan Shapiro, Casey Sleeman, Laura Waclaw
August 26, 2018

Best car buying experience in my life! Amazing! The best staff and service you could ask for! The entire Anderson VW team in Crystal Lake, IL went above and beyond our expectations! A sp More

by VW Mom
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mustari, Nick Faciano, Lindsay Sickal
August 02, 2018

Excellent experience This is our 2nd car from Crystal Lake VW. Excellent customer service. Very efficient car buying experience. Highly recommend and I would buy from them More

by Ksbach
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Dan Brzozowski, Nick Faciano, Lindsay Sickal
June 03, 2018

Outstanding Service. Honestly, one of my best experiences ever at a dealership. You are taken care of every step of the way through the process it doesn’t feel like you ar More

by Visual4K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Erickson, Dan Brzozowski, Lindsay Sickal
June 03, 2018

Best experience and customer service! Trevor and Casey made my car buying experience as easy and hassle free as possible. They were both very attentive to my requests and made sure to get More

by HeathersVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Awe, Casey Sleeman
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