Fox Valley Volkswagen Crystal Lake

The staff was friendly, helpful, and knowledgeable! The vehicles are very well-cared for. All of our questions were answered. Staff made the process painless and stayed after hours to finish the purcha The vehicles are very well-cared for. All of our questions were answered. Staff made the process painless and stayed after hours to finish the purchase with us. Definitely recommend and will return for future purchases. More

Shout out to Elizabeth, my salesperson. .! She was wonderful as well as the dealership staff..! Made the entire transaction easy and stress free. They stayed well after hours to make sur .! She was wonderful as well as the dealership staff..! Made the entire transaction easy and stress free. They stayed well after hours to make sure the prep on my vehicle was done, and Elizabeth even helped my get my stuff loaded into my new ride. Highly recommended and I would gladly work with her again for my next purchase. More

Thank you Frank, Trevor and Elizabeth for your prompt and professional service. Hands down the fastest and best car buying experience I’ve ever had. Highly recommend this store. Thank you! professional service. Hands down the fastest and best car buying experience I’ve ever had. Highly recommend this store. Thank you! More

From the time I walked in and was greeted by Elizabeth until the time I walked out with my 21 Jetta S, I could have not asked for a better experience. Elizabeth was very helpful and respectful of what I until the time I walked out with my 21 Jetta S, I could have not asked for a better experience. Elizabeth was very helpful and respectful of what I wanted in a car, and needed to be at price wise. no pressuring whatsoever. she took the time to answer any questions I had and if she was not 100% sure on an answer...she was sure to get me the correct answer. Trevor made the finance part of everything actually enjoyable...no rushing there either...he made sure I understood everything I was signing. More

Darren was most helpful. The finance officer was patient and helpful. Overall it was very good experience. The finance officer was patient and helpful. Overall it was very good experience. More

Great experience buying our new Atlas. Leah started us out with great communication! Darrin was friendly, honest and easy to work with. Trevor made the process smooth and worked to give Leah started us out with great communication! Darrin was friendly, honest and easy to work with. Trevor made the process smooth and worked to give us the best rates he could find. We will shop there again! More

Clean and modern building. Very comfortable and great staff. I never felt pressured and they had me in and out in under two hours. Very comfortable and great staff. I never felt pressured and they had me in and out in under two hours. More

Great experience, quick and informative team. They were all professional and very helpful. I would definitely buy from them again. They were all professional and very helpful. I would definitely buy from them again. More

Great Experience. Everyone was very helpful and answered all my questions. Process was easy and efficient. Highly recommend a Volkswagen love my new car! Everyone was very helpful and answered all my questions. Process was easy and efficient. Highly recommend a Volkswagen love my new car! More

Had a great experience with salesman’s Jake, sales manager Brandon, and Trevor in financing! They were so nice and very helpful along the entire process. We were also very impressed with the knowledge manager Brandon, and Trevor in financing! They were so nice and very helpful along the entire process. We were also very impressed with the knowledge of the service writer Rich. He was very honest and gave us a lot of great information so we felt confident with our purchase. More