Fox Valley Volkswagen Crystal Lake

Really worked with you to get a great deal I didn't feel like I had to go through the painful haggling process at this dealership. Being a first time car buyer, this was huge for me. Frank was I didn't feel like I had to go through the painful haggling process at this dealership. Being a first time car buyer, this was huge for me. Frank was very helpful, making you feel like he was really looking out for your best interest. Great car buying experience all around! I'm glad I got my car here. More

Great experience Joe and Casey were amazing with explaining and finalizing a lease for my college aged son. We spent a few hours there for the original agreement and c Joe and Casey were amazing with explaining and finalizing a lease for my college aged son. We spent a few hours there for the original agreement and came back later at night and Casey had us out in a little over an hour. No pressure, just straight forward information. Casey also calmed my fears as a parent financially by working a lease end agreement into the price to avoid any charges that may occur at the end of the lease. More

The Best If you are looking to purchase a new car. Crystal lake Volkswagon was great to deal with. There was never any pressure. A total pleasure . Trevor w If you are looking to purchase a new car. Crystal lake Volkswagon was great to deal with. There was never any pressure. A total pleasure . Trevor was great. More

Great group of salespeople. It's what you would expect when buying a new vehicle. Respect, fairness.....I ate a hotdogs. Good times were had by all. Love the New Atlas!. It's what you would expect when buying a new vehicle. Respect, fairness.....I ate a hotdogs. Good times were had by all. Love the New Atlas!. More

First car purchase, very impressed! Today was my first time buying a car, and Frank made my decision incredibly easy! Fell in love with the first car I chose, and Frank kept the purchase Today was my first time buying a car, and Frank made my decision incredibly easy! Fell in love with the first car I chose, and Frank kept the purchase stress free, and he and Eric were able to give me an outstanding price. The service at this dealership is second to none — they really care about you, and not just as a consumer. Would happily recommend this dealership to anyone in the market for a new vehicle! More

Love this dealership I live in Evanston and drove to crystal lake because they had the car I wanted. Everyone here was very helpful and nice!! I will definitely recommend I live in Evanston and drove to crystal lake because they had the car I wanted. Everyone here was very helpful and nice!! I will definitely recommend them to anyone. I wish there was a location closer to where I live. More

Great Dealership This was one of the best dealerships I’ve ever worked with. Down to earth, real people that truly try their hardest to get you into the car you want. This was one of the best dealerships I’ve ever worked with. Down to earth, real people that truly try their hardest to get you into the car you want. More

Comfortable and professional experience This purchase was a no pressure, relaxed process. The sales associate was pleasant and very knowledgeable about the vehicles. Every question was an This purchase was a no pressure, relaxed process. The sales associate was pleasant and very knowledgeable about the vehicles. Every question was answered promptly. The discussions were open and honest and went quickly. The trade-in and new car prep also went quickly. I have no negatives. More

Frank was great Frank came right up to me and ask what he could do for me. No pressure. He was just there to assist. We looked at what colors were available and he le Frank came right up to me and ask what he could do for me. No pressure. He was just there to assist. We looked at what colors were available and he let me drive a couple different trim packages. Pricing was an easy process. Went went back and forth a few times. Always done in a professional manner and we settled on the terms. There were no high pressure pushes to get upgrades and warranties. It was such a good experience that my wife wanted to get a car too. Two cars... one day. Made it as easy as possible. I would recommend them and ask for Frank. More

New car purchase. I purchased a Jetta in 2017 and had a great experience at the Volkswagen dealer in Crystal lake. That is the reason I came to shop for a Tiguan. Tim w I purchased a Jetta in 2017 and had a great experience at the Volkswagen dealer in Crystal lake. That is the reason I came to shop for a Tiguan. Tim was very helpful, and gave me a lot of insight on models, upgrades and cost. Casey and Eric were also friendly and made the process smooth. I ended up leasing a Tiguan on May 18th. I am very happy with my decision and cost of the vehicle. More