Fox Valley Volkswagen Crystal Lake

Wanted a specific car with certain details and Tyler did everything he could to get me it! He got me it in a timely matter while also being transparent as well about shortage in stock. In the end he got be everything he could to get me it! He got me it in a timely matter while also being transparent as well about shortage in stock. In the end he got be exactly what I wanted and more! I absolutely love my new car! More

Our sales person Tyler Harris was extremely welcoming, helpful and knowledgeable with helping us with purchasing our 2nd vehicle. We are very grateful and appreciative! And we will be recommending Tyler w helpful and knowledgeable with helping us with purchasing our 2nd vehicle. We are very grateful and appreciative! And we will be recommending Tyler with Volkswagen of Crystal Lake, to all our family and friends for future purchases. More

tyler was great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! extremely helpful and personable, he made my experience very enjoyable. collin who detailed my car was also great! More

Everyone was so nice and personable. So nice to not be hounded and we were treated with respect. Such a great experience So nice to not be hounded and we were treated with respect. Such a great experience More

I needed to purchase a new vehicle after my old one finally drove it's last mile, sadly in todays market it's the worst time to purchase anything. I can say that the whole team at VW of Crystal Lake di finally drove it's last mile, sadly in todays market it's the worst time to purchase anything. I can say that the whole team at VW of Crystal Lake did an amazing job trying to make this process as easy as possible. Bruce our salesman was excellent, showing me options and other models so I could confirm my choice. I was not pressured into anything and was given time to make my choice, it was the first purchase were after it was all completed I felt 100% satisfied. More

What a wonderful place to get a car! Herman was a awesome salesman . He worked with me even staying after hours to help me complete my purchase. Great finance department too. I would rec Herman was a awesome salesman . He worked with me even staying after hours to help me complete my purchase. Great finance department too. I would recommend this dealership to anyone looking for a new or used vehicle. I love my Nissan Murano. More

Herman was a great help with looking at the different options and highlighting key features with each car! He was super friendly and did a great job! options and highlighting key features with each car! He was super friendly and did a great job! More

The customer service was excellent and I would definitely recommend people to this dealership. I definitely give it a 5 star review. recommend people to this dealership. I definitely give it a 5 star review. More

Elizabeth was super chill and very easy to work with. Gave me a good deal. Did what she could to give me the best deal and made sure I was happy with my purchase. She asked good questions in terms of wha Gave me a good deal. Did what she could to give me the best deal and made sure I was happy with my purchase. She asked good questions in terms of what I wanted and she did her best to lead me in the right direction to get the right car. I love my new jetta gli. Thank you Elizabeth and thank you to Volkswagen of Crystal Lake. More

The staff was friendly, helpful, and knowledgeable! The vehicles are very well-cared for. All of our questions were answered. Staff made the process painless. Definitely recommend and will return for f The vehicles are very well-cared for. All of our questions were answered. Staff made the process painless. Definitely recommend and will return for future purchases. More