Fox Valley Volkswagen Crystal Lake

Awesome experience! I just recently bought a Tiguan through CL VW. We've purchased a few Jettas through them before and have made many personal connections there over the I just recently bought a Tiguan through CL VW. We've purchased a few Jettas through them before and have made many personal connections there over the years. Always a pleasure dealing with this team! Frank Mustari was awesome, very personable, and never made us feel pressured to buy. Customer service is always top-notch! More

Quick, easy and to the point!!!! Just want to say thanks to Elizabeth Schmid over at VW of Crystal Lake for the easiest car buying experience ever!! I was able to literally walk in, p Just want to say thanks to Elizabeth Schmid over at VW of Crystal Lake for the easiest car buying experience ever!! I was able to literally walk in, point out what I wanted, test drive, do paperwork and leave in less than an hour! At no time did Elizabeth push anything unwanted to make the car buying a horrible experience like I've encountered at previous dealerships, I would highly recommend going to see Elizabeth and the entire staff of VW of Crystal lake if you'd like to make a car buying experience nice and easy! More

The easiest experience buying a car ever and our salesman Derek was great!! Highly recommend Volkswagen of Crystal Lake if you are in the market for a new car!!! Derek was great!! Highly recommend Volkswagen of Crystal Lake if you are in the market for a new car!!! More

The whole staff at CL VW were great to deal with. Super easy transaction, wasn’t the terrible buying experience you get with many dealers. A+ easy transaction, wasn’t the terrible buying experience you get with many dealers. A+ More

very nice and easy experience Jim Clinton was great. He was easy going, explained everything, and put me and my wife at ease. There was no pressure to buy . He was very efficient a Jim Clinton was great. He was easy going, explained everything, and put me and my wife at ease. There was no pressure to buy . He was very efficient and a very nice guy. We are happy and would recommend Jim and the dealership to everyone. More

Max was very professional and made process easy. He was very professional. It was pleasure working with him. He is going to be a superstar. very professional. It was pleasure working with him. He is going to be a superstar. More

Quick in and out Purchase Thank You Elizabeth for all your help and assistance and answers for the purchase of my car. I am in love with the car and very happy with the service Thank You Elizabeth for all your help and assistance and answers for the purchase of my car. I am in love with the car and very happy with the service I was provided and deal that was made. I will recommend you and the dealership to anyone I know or hear that is looking to purchase. Thank you again for the quick in and out of the purchase, which made it very easy to handle. More

Great experience! No pressure straightforward. Extremely friendly staff. I would recommend this dealership to anybody in the market for a vehicle. Thank you Jim for your professionalism. friendly staff. I would recommend this dealership to anybody in the market for a vehicle. Thank you Jim for your professionalism. More

I bought a 2003 VW Passat and couldn’t be happier. The whole process was very easy and I felt like everything went very smoothly. They even put the car on a lift and let me inspect the underside befor whole process was very easy and I felt like everything went very smoothly. They even put the car on a lift and let me inspect the underside before I bought the car. Jim C. was fantastic, he had showed me the CarFax report on the car and even went through the maintenance records with me. I felt A LOT better knowing the car that I bought was taken care of by the dealership. I would recommend these guys to everyone and I would totally buy my next car here! More

I live in North Carolina and was unable to visit the dealership, I purchased a 2014 Volkswagen Eos online. I worked mostly with Derek E., he was professional, proactive and very helpful. He eased any f dealership, I purchased a 2014 Volkswagen Eos online. I worked mostly with Derek E., he was professional, proactive and very helpful. He eased any fears I had about purchasing via the internet. I called, emailed and texted him and he was very patient with me and responsive. I had many questions since I could not see the car in person and he answered all of them, I am very pleased with my buying experience! Every employee with this dealership from Online Customer Service, to Receptionist, to Sales and Management was wonderful! I would buy again from this dealership! Many thanks to Derek and the entire team for all your help! I love my Eos! More