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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The sales process went perfectly, found the car I wanted at the price I was looking for. I was in and out with my new vehicle in a very timely manner at the price I was looking for. I was in and out with my new vehicle in a very timely manner More
Best car-buying experience I’ve ever had! No pressure, haggling, mysterious charges/fees, or hassle. Max and team were so helpful in getting me a great car for a great price. I highly recommend this deale haggling, mysterious charges/fees, or hassle. Max and team were so helpful in getting me a great car for a great price. I highly recommend this dealership! More
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Max and everyone at Crystal Lake Volkswagen did a great job. They were honest and straightforward with pricing and were a pleasure to deal with. job. They were honest and straightforward with pricing and were a pleasure to deal with. More
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Great car buying experience! Elizabeth was super helpful. I’m happy to have a female salesperson to help me upgrade our new family car. Thanks! I’m happy to have a female salesperson to help me upgrade our new family car. Thanks! More
2nd car purchased here. The entire staff is awesome. So easy to do business here. Couldn't imagine going anywhere else to buy a car. easy to do business here. Couldn't imagine going anywhere else to buy a car. More
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Great people to work with to buy a car. . Buy a car from them! Derek even helped with detailing the car because they were short a service technician. them! Derek even helped with detailing the car because they were short a service technician. More
Relaxed and absolutely no pressure! Yesterday I leased my fourth car from VW of Crystal Lake. We have been longtime customers dating back to the Anderson Mazda days. Frank Mustari was Yesterday I leased my fourth car from VW of Crystal Lake. We have been longtime customers dating back to the Anderson Mazda days. Frank Mustari was my salesperson and he was very accommodating in answering my questions and understanding my budget concerns. It was a very relaxed transaction and I am happily driving my new Jetta! More
Jim took care of my husband and me from start to finish when we purchased our VW Passat. He knew exactly what we were looking for in a car and what we needed. I've dealt with a lot of salespeople that only when we purchased our VW Passat. He knew exactly what we were looking for in a car and what we needed. I've dealt with a lot of salespeople that only cared about selling the car but Jim was different. Jim was honest with us and told us everything we needed to know. I say that it's all about the experience when buying a car. It was the one of the easiest car buying experiences ever. We will be going back to Jim when it's time for us to purchase another car. More
Very easy experience with friendly, knowledgeable people. Max and team answered all the questions I had and made my new car purchase super easy. Even being out of state they were able to take care of everyth Max and team answered all the questions I had and made my new car purchase super easy. Even being out of state they were able to take care of everything I needed. Would definitely recommend them to anyone looking to buy a Volkswagen. More
Derek Erickson is honestly one of the best people to buy a car from. I wasn’t the easiest, and it being a 4+ month process. But he managed to help me out with my 2019 Jetta. I would highly recommend seeing a car from. I wasn’t the easiest, and it being a 4+ month process. But he managed to help me out with my 2019 Jetta. I would highly recommend seeing Derek if you are looking to buy a car ! Thank you again for making this the best experience possible. More