Fox Valley Volkswagen Crystal Lake

This is our second purchase and we will keep coming back because they make the process so painless. The sales process is always easy with Trevor because he is knowledgeable and more importantly takes th because they make the process so painless. The sales process is always easy with Trevor because he is knowledgeable and more importantly takes the time to understand our needs and not bore us with facts about the vehicle that don’t pertain to our situation. He has always been able to hit our desired price point while still offering competitive financing options. Making service appointments online is very intuitive and they have always done a wonderful job at a fair rate. On top of all this the sales floor and service departments are always clean and inviting even for those of us with children. At this point there isn’t much reason for us to even consider other dealerships. More

Such an easy and pleasant process! Just 2 days prior to looking at VW’s we were sitting at GARY Lang Chevrolet ready to purchase a Chevy Equinox, literally sitting at the desk with checkbook in hand just w looking at VW’s we were sitting at GARY Lang Chevrolet ready to purchase a Chevy Equinox, literally sitting at the desk with checkbook in hand just waiting for the paperwork when they said the price that was online AND verified on the phone prior to coming in would not be honored as it included a lease loyalty discount of $1600 which we did not qualify for, therefore we left! I am happy we did as we ended up with fully loaded VW Jetta at the exact price quoted when I called in prior to going to test drive. We were at The dealership from test drive to purchase less amount of time we were at GARY Lang!!! They all were amazing, HONEST, and very efficient. I can’t believe how quick they pulled all the paperwork and financing together and got us in and out!!! I totally recommend Frank when looking for next vehicle! He was fantastic and very knowledgeable!! More

Easy least purchase process. Sales people were responsive but not pushy. I received a very thorough rundown of the vehicle functions and didn’t feel rushed. but not pushy. I received a very thorough rundown of the vehicle functions and didn’t feel rushed. More

We were looking for an additional used car for our family. Cars are not cheap, but I am. The juxtaposition of not wanting to spend a lot of money while trusting what we purchase will last our family s family. Cars are not cheap, but I am. The juxtaposition of not wanting to spend a lot of money while trusting what we purchase will last our family several years is gut-wrenching. My brother sent the car we purchased to me via text. From there, we started a conversation with Derek. Derek was very helpful in explaining the price difference between the Jetta on their lot versus a couple other cars we were looking at. The purchase process was smooth and the team was very helpful from car prep, thru financing and out the door. More

Frank Mustari is fast and easy....... to deal with. He got me a great deal at a fantastic price. Go see Frank at Anderson Volkswagen. got me a great deal at a fantastic price. Go see Frank at Anderson Volkswagen. More

They were friendly and willing to work with our circumstances to get us the car we wanted. They made the car buying experience an easy process! circumstances to get us the car we wanted. They made the car buying experience an easy process! More

I love my new car and with crystal lake Volkswagen help it was a quick and easy process! Thank you so much to frank he did and amazing job!! it was a quick and easy process! Thank you so much to frank he did and amazing job!! More

Easiest car I’ve ever bought. The staff was great! Salesman made for a great experience. I’d buy another car from the dealer again Salesman made for a great experience. I’d buy another car from the dealer again More

Considering the Corona virus is changing our world, this was the absolute best car buying experience I’ve ever been a part of. Thank you! was the absolute best car buying experience I’ve ever been a part of. Thank you! More

They did a great job and got me a great deal. Didn't take too long in the dealership either. My sales rep was great and so we're the financing people. too long in the dealership either. My sales rep was great and so we're the financing people. More