Fox Valley Volkswagen Crystal Lake

Trevor was amazing and very helpful, I bought my last car, and this car from him and will buy my next car from him too ! car, and this car from him and will buy my next car from him too ! More

They were fast and painless, we did a lot of communicating on the phone and then the actual purchasing of the car took less than a half hour. Adrian was fast and responsive and provided me with communicating on the phone and then the actual purchasing of the car took less than a half hour. Adrian was fast and responsive and provided me with a test drive at home with my daughter. Would recommend to anyone looking for reliable and honest service. More

This dealership is staffed with courteous professionals throughout. The buying process could not have been more pleasant. I would refer anyone to them and am confident that their experience would be the throughout. The buying process could not have been more pleasant. I would refer anyone to them and am confident that their experience would be the same. More

They made good on everything they said they would. Gave me a very good price on a new VW, They did not have the color I wanted on the lot but got one in a couple of days. Frank was my salesman and I am ver me a very good price on a new VW, They did not have the color I wanted on the lot but got one in a couple of days. Frank was my salesman and I am very satisfied with the service I got. Buying the car was not a hassle and I did not feel pressured nor was I surprised with additional unanticipated costs when signing for the car. More

It was a pleasure doing business with Crystal Lake Volkswagen. Frank, my salesman was friendly, knowledgeable and found the vehicle I wanted. The financing process went smoothly as well. Thank you for Volkswagen. Frank, my salesman was friendly, knowledgeable and found the vehicle I wanted. The financing process went smoothly as well. Thank you for making my purchase a pleasant experience. More

Highly recommend Trevor!!! He is a great salesman very knowledgeable about VW especially their GTI, GLI, models. I would recommend him to a friend or family member forsure!!! knowledgeable about VW especially their GTI, GLI, models. I would recommend him to a friend or family member forsure!!! More

Had a very pleasant experience working with Adrian to get the vehicle that we wanted and a fair trade on the vehicle we were trading in. the vehicle that we wanted and a fair trade on the vehicle we were trading in. More

I've been buying VW's from this dealership for approximately 27 years. I would never go elsewhere. I've dealt with a lot of salespeople, but Max was our salesperson this time. He was friendly, approximately 27 years. I would never go elsewhere. I've dealt with a lot of salespeople, but Max was our salesperson this time. He was friendly, professional, and showed himself to be a real team player with the rest of the staff. I noticed that he "wore many caps" during our visit, but I still felt like he was caring and attentive to our needs. We got a very nice trade-in value, for which I was very grateful. Max, himself, is a fan of VW's, so he is an especially great representative to sell them. The waiting room is pleasant. There are nice amenities for customers--TV, music, water, hot beverages. Thank you for a great experience. More

Another stellar experience with Trevor! An excellent customer experience while making sure we got the VW that fit our needs. Our trips to VW feel like we're seeing family. The entire team is fantastic customer experience while making sure we got the VW that fit our needs. Our trips to VW feel like we're seeing family. The entire team is fantastic and we always feel well taken care of. Thank you! More

Trevor was very easy to work with. He wasn’t overly pushy or aggressive. He was very accommodating, genuine, and helped make the buying process as smooth as possible. Overall it was a nice car-buying experie or aggressive. He was very accommodating, genuine, and helped make the buying process as smooth as possible. Overall it was a nice car-buying experience! More