Fox Toyota
Rochester Hills, MI
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Showing 214 reviews
Quality of service I think the reason why I keep coming back here, is because of the very nice customer service & the quality of work. Greg is very knowlegeable & friend I think the reason why I keep coming back here, is because of the very nice customer service & the quality of work. Greg is very knowlegeable & friendly. More
Trustworthy service I like the fact that they are honest when it comes to what to fix and what not. They provide friendly service and they are honest I like the fact that they are honest when it comes to what to fix and what not. They provide friendly service and they are honest More
I was treated like a Queen. Excellent service! I went to the internet and less than fifteen minutes I received a reply at 8pm on Monday, Jan 7th. I purchased my car from Fox Toyota today, Jan. 14. I went to the internet and less than fifteen minutes I received a reply at 8pm on Monday, Jan 7th. I purchased my car from Fox Toyota today, Jan. 14. Thank you Josh. More
Excellent Service Salesman was very helpful in finding a car, giving us a great value without compromising profits, and most of all he was very truthful and candid. Fox Salesman was very helpful in finding a car, giving us a great value without compromising profits, and most of all he was very truthful and candid. Fox 🦊 Toyota is the best dealership we have dealt with over the past year. More
I have stopped going there for any service First 2 service was great but afterwards few times after scheduled service week later I had to return with unsatisfied answers from the lady at recept First 2 service was great but afterwards few times after scheduled service week later I had to return with unsatisfied answers from the lady at reception. Other guy at first service day sounds more kndowlgeble and very helpful whom I met first time. One time she was gossiping with person at front desk after waiting 30 minutes she told I couldn't get the service today because it's too late. Other day I had to come back without even getting service although I was having problem with my car and maintenance sign was on, she refused to have the car checked. More
Recall work The WHOLE staff was respectful, knowledgeable, and helpful. As a person with little knowledge of how a car works; I dread having to go for service f The WHOLE staff was respectful, knowledgeable, and helpful. As a person with little knowledge of how a car works; I dread having to go for service for my car. I drove away from Fox Toyota amazed. The recall work was done early than expected, I also had a light on the dashboard indicating low tire pressure. As far as I knew, all the tires were fine....”What about the spare tire?” The service representative asked. THAT was the issue! I also needed 3 keys I had purchased on EBay, cut for my car. They took care of the keys, NO CHARGE! I drove away, with the recall work done early, light on my dashboard figured out, then fixed; and my new keys made...and I didn’t have to pay for anything!! Incredible!!! More
Very pleasant experience I brought my Rav4 in for an oil change and for some safety recalls. Greg in the service department was very friendly and professional. The service wa I brought my Rav4 in for an oil change and for some safety recalls. Greg in the service department was very friendly and professional. The service was excellent. More
Just a routine oil change but I was treated so well Routine oil change but the gentleman who checked me in took the time to personally walk me to the new waiting room, came to get me when my car was rea Routine oil change but the gentleman who checked me in took the time to personally walk me to the new waiting room, came to get me when my car was ready ( less than 1 hour). He also went over all the items on the check list. More
The Best Service All the employees I contacted at Fox made me feel at home. I plan to return to this dealership for service and also when the time arrives to buy as ne All the employees I contacted at Fox made me feel at home. I plan to return to this dealership for service and also when the time arrives to buy as new car. I would like to take this opportunity to thank all the persons who work at Fox, for their support and understanding. More
No inspection I was supposed to get a full vehicle inspection done along with my recall. When I picked up my car, they couldn't tell me if an inspection and been do I was supposed to get a full vehicle inspection done along with my recall. When I picked up my car, they couldn't tell me if an inspection and been done and could provide me with no inspection report. I just purchased the vehicle and needed to know if it needed any immediate work or to expect anything down the line. I was basically told, your recall is done, sorry I can't tell you anything about a vehicle inspection, have a good day. Wasn't very pleased. To add to the experience, they called to let me know my vehicle was done mid day. I waited until early evening to come to be sure it was ready. I had to wait 25 minutes for my car to be brought around to me. More