Fox Toyota

Great experience Craig was very helpful in making this deal workout. This is the second time we are buying vehicle at this dealership and both the times Craig was ind Craig was very helpful in making this deal workout. This is the second time we are buying vehicle at this dealership and both the times Craig was indeed very helpful. More

Toyota - Routine maintenance Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for se Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for service for twelve years and Fox has never over charged. More

Best service Great service by the sales consultant, fast , very kind and always willing to help , i loved Toyota the cars last forever and they are really pretty , Great service by the sales consultant, fast , very kind and always willing to help , i loved Toyota the cars last forever and they are really pretty , More

Much better than Matick Toyota Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner i Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner in my 2007 Prius. Jacob was especially helpful and reasonable regarding my having missed the warranty date by 7 days (actually I didn’t miss it at Matick, but they sent me away until the warranty was expired, then said it was out of warranty. They also misdiagnosed the problem saying it was something other than the compressor!!). I’m NEVER going back to Matick!!! More

Maintenance on RAV4 I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my e I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my experience had become less and less positive so I went back to Fox which is actually closer to my house. I like to support the dealer where I initially bought my car but Fox has them beat by a long shot! Thanks Greg for your help! I truly appreciate it! More

Flawless purchase Everyone was so helpful in making my car purchase fast and flawless. My car was ready when promised and they were fast at getting back to me and answe Everyone was so helpful in making my car purchase fast and flawless. My car was ready when promised and they were fast at getting back to me and answering all my questions. More

Steve Goetz is awesome and that is why we still Lease at FOX Steve Goetz is the best Salesperson we have ever dealt with at FOX Toyota. He goes above and beyond to help out whole family get the lowest price on l Steve Goetz is the best Salesperson we have ever dealt with at FOX Toyota. He goes above and beyond to help out whole family get the lowest price on leases and treats us so well. He is very patient with us, as my whole family always asks many questions. Steve Goetz was promoted to FOX Volkswagen but we still go see him To Always Thank him for his guidance. We just leased another RAV4 with Jerry Turner and he was very helpful too. He helped us get an awesome lease deal on a 2019 RAV4 and this SUV/Crossover drives so smooth. It is a Solid Vehicle, full of all the bells & whistles that are Standard with Toyota, and all the Safety features are awesome. Steve Goetz has been helping my father (K.A.) for almost Ten (10) years get the best deals and treats us all so well. The service team is also awesome, and Lee Tromley helped me resolve some minor issues very quickly, and gave me a Free Rental even though my problem was Not Warranty related because it was a wear & tear item. The FOX Toyota family treats us so much better than any other dealership, especially the Rude & Expensive dealer in Troy, Mi that overcharges on leases. I will not mention the dealer in Troy, Mi that I have tried to do business with because never ever will I go anywhere else but FOX Toyota because they treat my whole family very nice, and never try to rip us off or force a deal on us. Thank you Steve Goetz, Jerry Turner, Jacob, Lee Tromley, Nick in finance who was very detailed and helpful with a positive attitude. Nick was very professional, just like Steve Goetz was too. I am so excited when my sisters Dodge lease expires, so I can send her to FOX Toyota. Thank you and God Bless America. More

Unexpected disappointment I had the worse service experience ever today. I have been servicing my Toyota at fox dealership since I purchased it from Fox dealership. That is 10 I had the worse service experience ever today. I have been servicing my Toyota at fox dealership since I purchased it from Fox dealership. That is 10 years and counting. The first time ever that I deal with service representative of Fox that loses my trust once he started talking. Why? He started checking the system for bunch of stuff that he “recommends” to take care of which ended up of little over $950 bill. I was in for a regular service that I always did in the past 10 years for $30-$40. At this point I totally lost trust on this guy even though I always trusted Greg and other representatives that always helped me sincerely. Somehow he still found away to make me pay way more than I amused to pay for regular service. I am very much disappointed at the service representation. Something that I didn’t expect. More

Latest trip to the service department Great dealership with an excellent service department - never pressured to buy anything I don’t need! After 9 years, I still won’t go anywhere else Great dealership with an excellent service department - never pressured to buy anything I don’t need! After 9 years, I still won’t go anywhere else for a vehicle purchase or service. More

Service for soenna I know I can always trust that my vehicle will be completely taken care of by you guys! Lee is great—I always tell him his parents did a great job rai I know I can always trust that my vehicle will be completely taken care of by you guys! Lee is great—I always tell him his parents did a great job raising him! More