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Fox Toyota

Rochester Hills, MI

3.6
214 Reviews

773 S Rochester Rd

Rochester Hills, MI

48307

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Showing 214 reviews

July 29, 2019

Great experience Craig was very helpful in making this deal workout. This is the second time we are buying vehicle at this dealership and both the times Craig was ind More

by Sheela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRAIG EVERTS
Jul 30, 2019 -

Fox Toyota responded

Sheela, thank you very much for the review of Craig and your sales experience. Thank you very much for your business.

July 23, 2019

Toyota - Routine maintenance Basil was professional, informative and honest. The dealership was clean and had an overall friendly environment. I've taken my Avalon there for se More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Rafidi
Jul 24, 2019 -

Fox Toyota responded

Ellen, thank you very much for the review of Basil and our service department. Thank you for your business.

July 20, 2019

Best service Great service by the sales consultant, fast , very kind and always willing to help , i loved Toyota the cars last forever and they are really pretty , More

by Jaz15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRAIG EVERTS
Jul 23, 2019 -

Fox Toyota responded

Jaz15, thank you very much for the review of our sales department. Thank you for your business.

July 12, 2019

Much better than Matick Toyota Fox Toyota was like night and day with Matick Toyota! Everyone was helpful and I got an accurate diagnosis of what was wrong with my air conditioner i More

by Trisha S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Grace
Jul 13, 2019 -

Fox Toyota responded

Trisha, thank you very much for your review of Jacob and our service department. Thank you very much for your business.

July 03, 2019

Maintenance on RAV4 I always have a wonderful service experience at Fox Toyota. I had been taking my RAV4 to the Toyota dealer where I had made the purchase. However my e More

by Ilovetoyotas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG JOHNS
Jul 05, 2019 -

Fox Toyota responded

Thank you so much for your review of our service department and thank you for your business.

June 24, 2019

Flawless purchase Everyone was so helpful in making my car purchase fast and flawless. My car was ready when promised and they were fast at getting back to me and answe More

by Lisalisa620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Goltz, RON BROWN, CRAIG EVERTS
Jun 25, 2019 -

Fox Toyota responded

Lisa, thank you very much for your review of our sales process. Thank you for your business.

June 23, 2019

Steve Goetz is awesome and that is why we still Lease at FOX Steve Goetz is the best Salesperson we have ever dealt with at FOX Toyota. He goes above and beyond to help out whole family get the lowest price on l More

by Earabo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Goetz , Jerry Turner, Lee Tromley, Jacob Grace in service, and Van. , NICK BRIOLAT, Jacob Grace
Jun 24, 2019 -

Fox Toyota responded

Earabo1, Thank you so much for the GREAT review of Steve Goltz and the entire team at Fox Volkswagen and Toyota. We will make sure to congratulate the staff. What a feel great review!!! Thank you for your business.

June 21, 2019

Unexpected disappointment I had the worse service experience ever today. I have been servicing my Toyota at fox dealership since I purchased it from Fox dealership. That is 10 More

by Ahmad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Basil fadil
Jul 03, 2019 -

Fox Toyota responded

Ahmad, we have tried reaching out to discuss the one star review. We very much want all our customers to be completely satisfied with us here at the dealership. We are always trying to improve our process. Please reach out so that we may correct the situation. Jeff Freeman, Service Director. 248.656.0400 x 4261. Thank you very much.

Jul 08, 2019 -

Ahmad responded

I did call Jeff at least two times and left voice messages and no one came back to me. I had my doubts since it was only one person over 10 years of business. But, if no one can even explain me what went wrong and the business is not valuing 10 years of business why would I? One thing for sure I am not going there anymore for either of my cars and I will advise everyone I know not to even try to service or purchase from FOX.

June 19, 2019

Latest trip to the service department Great dealership with an excellent service department - never pressured to buy anything I don’t need! After 9 years, I still won’t go anywhere else More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG JOHNS, CRAIG EVERTS
Jun 24, 2019 -

Fox Toyota responded

Tom, thank you very much for your review and rating of our service department. Thank you for your business.

June 17, 2019

Service for soenna I know I can always trust that my vehicle will be completely taken care of by you guys! Lee is great—I always tell him his parents did a great job rai More

by Kt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Trombley
Jun 17, 2019 -

Fox Toyota responded

KT. Thank you very much for the review. Thank you for your business.

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