Fox Toyota
Rochester Hills, MI
By Type
Showing 214 reviews
Great customer service Worked with a gentleman, Leland, great customer service and seemed knowledgeable. Felt like I was getting honest feedback for my issues with my truck. Worked with a gentleman, Leland, great customer service and seemed knowledgeable. Felt like I was getting honest feedback for my issues with my truck. Thanks! More
Standard oil change and Tire Rotation Very profesional and promptly personnel Client room accommodation is excellent, good coffe, free Wi-Fi in poor cell reception area.good, good 25 wor Very profesional and promptly personnel Client room accommodation is excellent, good coffe, free Wi-Fi in poor cell reception area.good, good 25 words???? 25 words???? 25 words, More
New RAV4 I stopped at Fox Toyota to get information on, and test drive a RAV4. I was interested in a few other brands as well, and had a vehicle to trade in. I stopped at Fox Toyota to get information on, and test drive a RAV4. I was interested in a few other brands as well, and had a vehicle to trade in. After meeting with my sales rep. Koren and test driving the RAV4, I decided to make the purchase. Koren was extremely helpful. She was very informative about the vehicle, showed me what was in stock, and answered all of my questions. I received a fair price for my trade in, and Pete, the finance person finished the process. Both of these people made the purchase go as easy as possible, and they couldn't have been more pleasant. More
Great and professional experience Well trained and professional people helped us since we arrived. They explained with detail all the options for a Highlander. The process was fast and Well trained and professional people helped us since we arrived. They explained with detail all the options for a Highlander. The process was fast and straightforward. More
excellent customer service Joshua powe was awesome as our sales representative. He knows the business and vehicle! He is an individual you need to keep and promote.this was a ve Joshua powe was awesome as our sales representative. He knows the business and vehicle! He is an individual you need to keep and promote.this was a very unstressed buying experience! More
Great Your in perfect hands with the staff at the dealership. The area for waiting is very clean and neat Never have the worry about things that don’t n Your in perfect hands with the staff at the dealership. The area for waiting is very clean and neat Never have the worry about things that don’t need to be done. More
Great experience Another great experience with Fox Toyota service. I appreciate dealing with Greg who doesn’t “up-sell” and explains in detail what is needed and why. Another great experience with Fox Toyota service. I appreciate dealing with Greg who doesn’t “up-sell” and explains in detail what is needed and why. And I also appreciate that the car is returned washed. More
Leasing experience The place is very nice. Every one was professional and able to help and answer my questions. CRAIG EVERTS was able to help me to finding the care I'm The place is very nice. Every one was professional and able to help and answer my questions. CRAIG EVERTS was able to help me to finding the care I'm looking for. More
Great Service Greg Johns was my service advisor and because of great service on previous visits I requested him this time also. He greeted me on arrival listen to m Greg Johns was my service advisor and because of great service on previous visits I requested him this time also. He greeted me on arrival listen to my concerns explained the procedure for accessing what was wrong, possible costs and any discounts I qualified for. He then came to waiting area explained his and technician analysis for my Camry, went over costs then came back acouple of times to give me updates until car was finished. As I watched him tend to other customers he seems to truly care about giving the best service he can making the experience enjoyable. Person in parts dept friendly and paint was also in stock. More
Oil change and tire rotation Service was fast and the workers here have always been great when I take my vehicle in for service. My only issue was the cost. This was the first tim Service was fast and the workers here have always been great when I take my vehicle in for service. My only issue was the cost. This was the first time I wasn’t offered any coupon deals. The oil change and rotation is usually around 60. Today I paid 90, pretty pricey. If you go make sure you have a coupon. More