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Fox Toyota

Rochester Hills, MI

4.6
238 Reviews

773 S Rochester Rd

Rochester Hills, MI

48307

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Showing 238 reviews

November 30, 2018

Very pleasant experience I brought my Rav4 in for an oil change and for some safety recalls. Greg in the service department was very friendly and professional. The service wa More

by Penny47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG JOHNS
Dec 03, 2018 -

Fox Toyota responded

Penny, Thank you for the great 5-Star review and Kind words about Greg in Service. We look forward to service you in the future! Kind Regards & Happy Holidays, Rick Hodges General Manager Fox Automotive Group.

November 16, 2018

Just a routine oil change but I was treated so well Routine oil change but the gentleman who checked me in took the time to personally walk me to the new waiting room, came to get me when my car was rea More

by Tee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GREG JOHNS
Nov 26, 2018 -

Fox Toyota responded

Tee, Thank you for the great feedback and wonderful 5-Star Review. We look forward to service you in the very near future. Kind Regards $ Happy Holidays form everyone here at Fox Toyota. Sincerely, Rick Hodges General Manager.

November 10, 2018

The Best Service All the employees I contacted at Fox made me feel at home. I plan to return to this dealership for service and also when the time arrives to buy as ne More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RON BROWN, KAREN COTTRILL, JIM ROSS
Nov 14, 2018 -

Fox Toyota responded

Francisco, Thank you for the Great Review! I am extremely happy that all of our team made you feel at home because we value you as part of our Fox Family! Kind regards, Rick Hodges General Manager Fox Automotive Group.

November 06, 2018

No inspection I was supposed to get a full vehicle inspection done along with my recall. When I picked up my car, they couldn't tell me if an inspection and been do More

by Sbrad123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KAREN COTTRILL
Nov 14, 2018 -

Fox Toyota responded

Thank you for taking time out to tell us about your experience! I am sorry you had a bad experience with Karen! I know we were moving into the new building and I am sorry that this fell thru the cracks! I can assure you we do a multi point inspection on every vehicle and this should of been provided to you! We can get this to you anytime you want so please call our Service Department and let's get this mailed out to you. I want to invite you back and deal with Jim Ross my Service Director to ensure you get the wonderful service you deserve. Please call to discuss Rick Hodges General Manager Fox Toyota #248-656-0400.

October 23, 2018

Excellent service These are the best auto shop folks around. They are fast, efficient and courteous. The rental car saved the day for me. I dropped off on the way to More

by Tom5577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KAREN COTTRILL, GREG JOHNS, JIM ROSS
Oct 26, 2018 -

Fox Toyota responded

Thank you! We are pleased to hear your experience working with our team at Fox was top notch. We appreciate the review and business. Thank you for choosing Fox, and we look forward to working with you in the future. Have a wonderful day!

October 07, 2018

Terrific , dependable service at the best prices I drive an hour to Fox Toyota to service my 4Runner..the service rep Karen makes sure everything I need done is up to date and always done on time or More

by Strick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KAREN COTTRILL
Oct 09, 2018 -

Fox Toyota responded

Thank you for the opportunity to service you 4Runner and thank you for the nice comments about Karen! We look forward in servicing you again in the very near future! Kind Regards, Rick Hodges Fox Automotive Group.

October 06, 2018

Excellent experience The person who who assisted me finding my dream vehicle at Fox Toyota was so knowledgeable and very nice to talk to. He almost knew what options I’m l More

by Blueboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mio
Oct 09, 2018 -

Fox Toyota responded

Thank you for the wonderful review and remarks about Joe Mio! We are excited to have him on board as part of our Fox Team! We look forward to handle any automobile needs you will have in the future! Kind Regards, Rick Hodges General Manager Fox Automotive Group.

September 25, 2018

Fox Toyota Service Department My wife and I have been Fox Toyota customers for nearly two decades now. The high level of service we consistently receive there is the main reason f More

by Vial118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Goltz, KAREN COTTRILL, GREG JOHNS, JIM ROSS
Sep 25, 2018 -

Fox Toyota responded

Thank you for the wonderful 5 Star rating and review! We are committed to give you and all of our customers the best service experience available! We look forward in servicing you in the future and if you have any questions please don't hesitate to call me directly! Kind Regards, Rick Hodges General Manager Fox Automotive Group #248-656-0400.

September 20, 2018

Best Toyota dealer around. I have had expert and courteous service from Fox Toyota for the last twenty years. Two other family members have leased or purchased cars here also, w More

by Pipergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Goltz, PETE TABACCHI, KAREN COTTRILL, GREG JOHNS, JIM ROSS
Sep 20, 2018 -

Fox Toyota responded

Thank you for the Wonderful 5 Star review and kind words about your visit. We are committed to give you excellent service every time you come in! We look forward in servicing you in the future. Kind Regards, Rick Hodges General Manager Fox Automotive Group!

August 31, 2018

No stress, friendly purchase I brought my 2008 car in for service and received a free loan car so i could get to work. Turned out my car had terminal frame rust. I met w Craig fo More

by Doreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The tall thin man who provided loan car, Rick Hodges, PETE TABACCHI, RON BROWN, GREG JOHNS, CRAIG EVERTS
Sep 01, 2018 -

Fox Toyota responded

Doreen, Thank you for a wonderful Review regarding your purchase experience! We Appreciate you as a customer and will continue to give you the excellent service that you deserve! From all of us in the Fox Family we Thank You! Kind regards, Rick Hodges General Manager Fox Automotive Group

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