Fox Toyota

Oil Change & 70k mile check-up I needed a oil change and a 70,000 mile check-up. I also require a broken tail light assy replaced. I called Thursday for Service appointment and or I needed a oil change and a 70,000 mile check-up. I also require a broken tail light assy replaced. I called Thursday for Service appointment and order the tail light assy. The parts department didn't have the part but said they would have it by Monday. My appointment was 4 Wed so it worked out perfect for repair & maintenance for my 2008 Highlander. Phone customer service and service maintenance personal were very professional and courteous. I left a Toyota Service in Troy years ago due to poor Customer Service. Fox Toyota is going thru major building renovations, but it did not effect their service. More

Service area always on time I like the easy of scheduling appointments online, and my vehicle is always done by the quoted time frame. Employees are always friendly and helpful. I like the easy of scheduling appointments online, and my vehicle is always done by the quoted time frame. Employees are always friendly and helpful. More

Service with a smile Outstanding service with my favorite person Karen Cottrill. Very helpful and always smiling. On time with repairs and answering questions. Love Fox To Outstanding service with my favorite person Karen Cottrill. Very helpful and always smiling. On time with repairs and answering questions. Love Fox Toyota of Rochester! More

Oil change Always great and quick service! Don is the best mechanic there!! Waiting room is comfortable with adequate amenities. Always nice to see the new model Always great and quick service! Don is the best mechanic there!! Waiting room is comfortable with adequate amenities. Always nice to see the new models too. More

New purchase I was able to purchase my new truck and relatively easy mayor. To take a little bit to get the truck up to the dealership but not too much of a probl I was able to purchase my new truck and relatively easy mayor. To take a little bit to get the truck up to the dealership but not too much of a problem. Only complaint was trade-in value they offered. More

Great Service Best service department I have ever been to. Quick, professsional, friendly. They took their time and explained what was necessary to be done at the Best service department I have ever been to. Quick, professsional, friendly. They took their time and explained what was necessary to be done at the time of my visit. Would not take my Highlander any where else. More

Great customer service! I had an awesome experience in obtaining a new car at Fox Toyota! The entire staff was welcoming and I was able to get what I needed after turning in I had an awesome experience in obtaining a new car at Fox Toyota! The entire staff was welcoming and I was able to get what I needed after turning in my lease vehicle! I would highly recommend this dealership to anyone looking to get a new vehicle! More

Great service I highly recommend fox Toyota for sales service and the whole car buying experience!!! They r the BEST!!!!!! Best dealership I have ever dealt with!! I highly recommend fox Toyota for sales service and the whole car buying experience!!! They r the BEST!!!!!! Best dealership I have ever dealt with!! More

The most wonderful dealership experience. My husband & I just bought a Sienna from this dealership. We have purchased over 15 cars in our family and this is the FIRST car-purchase experience w My husband & I just bought a Sienna from this dealership. We have purchased over 15 cars in our family and this is the FIRST car-purchase experience we've had with a dealership that was amazing and exceeded our expectations. The management and sales staff were amazing, honest & friendly. A rarity in this industry. They worked tirelessly to get us the car that we wanted. A special thank you to our saleswoman Suzanne Zoellner & dealership manager Ron. They were wonderful to work with. Pete made the purchase process seamless - he was great to work with! In the market to buy a car? Please visit this awesome dealership!! More