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Fox Honda
Grand Rapids, MI
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72 Reviews of Fox Honda
The team at Fox Honda was efficient, friendly, and quick. They took the time to explain what had been done and made appropriate recommendations for future service. I highly recommend Fox Honda. Other dealers They took the time to explain what had been done and made appropriate recommendations for future service. I highly recommend Fox Honda. Other dealerships could learn from their professionalism. More
Initial response when I first arrived said that service was about forty minutes behind even though I had set up a time before hand. The Service Administrator that initially greeted me and the technician th was about forty minutes behind even though I had set up a time before hand. The Service Administrator that initially greeted me and the technician that worked on the car did a good job of turning the car around for quick resolution. Great job! More
It was fast...I was taken care of very well. Fast, Efficient, Friendly. I was greeted and helped immediately, than invited to wait in a nice waiting area. I was very satisfied. Efficient, Friendly. I was greeted and helped immediately, than invited to wait in a nice waiting area. I was very satisfied. More
I consistently use Honda for all of my oil changes. They are fast, friendly and efficient. I trust that they know my vehicle well. I have also noticed through the years that they have very little staff tur are fast, friendly and efficient. I trust that they know my vehicle well. I have also noticed through the years that they have very little staff turnover which speaks to their practices as an employer in our community. More
The price for oil/filter change is not competitive with Rivertown Honda even with the $5 online coupon it's @ $12 more. I usually go to Rivertown for the oil/filter change but this tome Fox Honda was on m Rivertown Honda even with the $5 online coupon it's @ $12 more. I usually go to Rivertown for the oil/filter change but this tome Fox Honda was on my way home from Grand Rapids. I didn't rate quality of work as I haven't examined the garage floor for leaks yet. I also noticed the brakes weren't checked during this visit & have to wonder why because it is an item depicted on the multi-point inspection report. I also note the insp. report states tire inflation was set to 34psi but the correct psi is 32 per decal on driver door. This vehicle with these tires tend to wear at center tread & with the increase in psi will be more so. I will readjust myself as I monitor tire psi often. More
Overall received excellent service. The employees are friendly and efficient. It was nice having the bottled water which has been added since I last had my car serviced. friendly and efficient. It was nice having the bottled water which has been added since I last had my car serviced. More
I appreciate the personal attention and straight forward technical explanation and recommendatons for long term maintenance of my CRV. Pat Campbell is very personable representative of your company. (make technical explanation and recommendatons for long term maintenance of my CRV. Pat Campbell is very personable representative of your company. (makes good cookies too!). More
THIS IS MY 3RD HONDA.....AS FAR AS I AM CONCERNED HONDA IS THE BEST!!! I GAVE BOTH OF MY PREIVIOUS HONDAS TO MY SON...MY 1996 ACCORD NO HAS 166.000 MILES ON IT STLL RUNNING LIKE NEW....GREAT CARS!!!! IS THE BEST!!! I GAVE BOTH OF MY PREIVIOUS HONDAS TO MY SON...MY 1996 ACCORD NO HAS 166.000 MILES ON IT STLL RUNNING LIKE NEW....GREAT CARS!!!! More
The whole process of turning in my lease-expired vehicle and taking possession of a new Accord was handled very professionally and went as smoothly as I had anticipated. It all took a little over an hour. T and taking possession of a new Accord was handled very professionally and went as smoothly as I had anticipated. It all took a little over an hour. Tom Carpenter did everything I expected him to do. More
Couldn't be more satisfied with the service! Very attentive, and sooooo fast! Also, they suggested a few other things that were due for service to keep my vehicle running smoothly and efficiently. attentive, and sooooo fast! Also, they suggested a few other things that were due for service to keep my vehicle running smoothly and efficiently. In today's "lack of customer service" world, they are a breath of fresh air and a place that I will recommend to others. Thank you. More