Fox Buick GMC
Farmington Hills, MI
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1,062 Reviews of Fox Buick GMC
Professional, personable and competent Tom was great! I enjoyed working with Tom, he really listened to me. Made no assumptions and was a "straight shooter". For me that is the most impo Tom was great! I enjoyed working with Tom, he really listened to me. Made no assumptions and was a "straight shooter". For me that is the most important, tell it to me the way it is for I can make a meaningful decision. More
Best dealership around Hands down this was the best experience! Honest, friendly and no run around. High recommendations to the salesman Tim Egan who went out of his way Hands down this was the best experience! Honest, friendly and no run around. High recommendations to the salesman Tim Egan who went out of his way & Diana who is a women of her word! You manage a great store! Thank-You both as I will refer anyone looking for a GMC! More
Poor customer service for routine work If I told you a GMC dealership took almost four hours to service a vehicle what would you guess that entailed? Brakes/rotors? Replacing an engine part If I told you a GMC dealership took almost four hours to service a vehicle what would you guess that entailed? Brakes/rotors? Replacing an engine part? Or trouble-shooting a mysterious electrical malfunction? Those would be good guesses to me. Would you believe I waited in their waiting room that long for an oil change? Their $49.95 special took almost four hours of my day off. Additionally, their service people never called me. After I impulsively marched up to the service desk to ask for the status of the job, they ran around for five minutes and produced my keys. When I asked for an explanation the cashier team said it was a busy day. No apology given. They proved they are too busy for any of my future business! Good luck to you ! More
Simply fantastic I worked with Dave Budowick. Dave FOUND me an unbelievable deal on a new Terrain, and then found and even better deal upon my arrival! Throughout the I worked with Dave Budowick. Dave FOUND me an unbelievable deal on a new Terrain, and then found and even better deal upon my arrival! Throughout the visit everyone treated my wife well and gave us space. I gave Dave countless delays because of the situation I was in, and he was patent and stayed with me, and remembered every detail. This was the best dealership experience I have ever had. Thank you Sellers Buick GMC, well done. More
Great Artie Bryan did a great job explaining everything and getting us the vehicle we we're looking for! Great experience. We would highly recommend Sellers Artie Bryan did a great job explaining everything and getting us the vehicle we we're looking for! Great experience. We would highly recommend Sellers and a special thanks to Artie. More
Always Excellent as usual!! Tim Egan is always polite, helpful and very accomodating. He is a joy to deal with , he goes above and beyond and makes the experience so much nicer. Tim Egan is always polite, helpful and very accomodating. He is a joy to deal with , he goes above and beyond and makes the experience so much nicer. The Manager Paul Phalen also is unbelievably iknowledgeable and extremely kind. He goes out of his way to make sure you have a wonderful experience. These two gentleman are the reason we come back year after year and also the reason we drive 45 minutes to get there and pass many other closer dealerships. More
A communuty and customer focused dealership Buying a car is always about the experience. At Seller's Buick I met thoughtful, intelligent people who were empowered to discuss purchasing options Buying a car is always about the experience. At Seller's Buick I met thoughtful, intelligent people who were empowered to discuss purchasing options and complete a transaction without the ridiculous drama of high pressure sales tactics many dealerships practice. My sales person, whom I highly recommend, was Tim Egan. In addition to Tim, my wife and I were impressed with Business Manager, Helen Herrington who worked with Tim to create a purchase option we liked. Great people working at a terrific dealership. More
Excellent Service As Usual Everyone I came into contact especially sales rep Tony Seloske were friendly and professional, this is my second lease with them and I will be back fo Everyone I came into contact especially sales rep Tony Seloske were friendly and professional, this is my second lease with them and I will be back for my 3rd. I highly recommend them. More
Great sales and service! From the moment I walked through the front door, I was greeted by cheerful, friendly staff. Every step of my "research" went very well from the test From the moment I walked through the front door, I was greeted by cheerful, friendly staff. Every step of my "research" went very well from the test drive to sitting at the sales desk. I had purchased and driven vehicles from another car maker for over 30 years, so this was a big step for me! I did not know if I wanted to buy or lease, but the sales team explained to me the different options in a way that I finally understood why a lease might be best for me (I like to have a new car every 2-3 years.) Seven months later I was ready for my first oil change/tire rotation, and my experience in service was as smooth and easy as my experience in sales . . . no waiting around, met immediately, car taken in, notified when ready, etc! This retired teacher gives the sales and service staff an A+ More
Great experience purchasing a "new" used vehicle Found the car I was interested in on the internet. Called and was put in touch with Mario. He was great with answering all of my questions and quick Found the car I was interested in on the internet. Called and was put in touch with Mario. He was great with answering all of my questions and quickly set up a time to visit and test drive. When I decided to purchase the car he was very thorough, helping me with all of the hoops that were necessary. When I actually went to pick up the car, he spent a lot of time with us, going over the different options and how to use them before we drove off. I would highly recommend Mario to any of my friends interested in purchasing a car through this dealership. More