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Fox Buick GMC

Farmington Hills, MI

4.9
1,062 Reviews

38000 Grand River Ave

Farmington Hills, MI

48335

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1,062 Reviews of Fox Buick GMC

November 14, 2018

Professional, personable and competent Tom was great! I enjoyed working with Tom, he really listened to me. Made no assumptions and was a "straight shooter". For me that is the most impo More

by Monalisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom English
November 12, 2018

Best dealership around Hands down this was the best experience! Honest, friendly and no run around. High recommendations to the salesman Tim Egan who went out of his way More

by Biovest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Egan, Diana Livernois
November 06, 2018

Poor customer service for routine work If I told you a GMC dealership took almost four hours to service a vehicle what would you guess that entailed? Brakes/rotors? Replacing an engine part More

by TonyCrookFH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whole service team
Nov 27, 2018 -

Fox Buick GMC responded

Hi Anthony, we had reached out previously and wanted to follow up agian. We're very sorry to hear that we did not meet your expectations during your visit. Our goal is to provide a prompt and pleasant experience with any interaction with our team members and it sounds like you caught us on an off day, which we sincerely apologize for. We truly appreciate you bringing this to our attention and thank you for your feedback. When you have a moment would you please call our service manager Tom Brown (2484788000), so we may learn more about your experience and help correct what went wrong? We look forward to speaking with you. Thank you, the Sellers team.

October 31, 2018

Simply fantastic I worked with Dave Budowick. Dave FOUND me an unbelievable deal on a new Terrain, and then found and even better deal upon my arrival! Throughout the More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Budowick
October 28, 2018

Great Artie Bryan did a great job explaining everything and getting us the vehicle we we're looking for! Great experience. We would highly recommend Sellers More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Bryan
October 26, 2018

Always Excellent as usual!! Tim Egan is always polite, helpful and very accomodating. He is a joy to deal with , he goes above and beyond and makes the experience so much nicer. More

by gproctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Phalen, Tim Egan
October 24, 2018

A communuty and customer focused dealership Buying a car is always about the experience. At Seller's Buick I met thoughtful, intelligent people who were empowered to discuss purchasing options More

by carbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helen Herringtom, Tim Egan, Phil Haelterman
October 23, 2018

Excellent Service As Usual Everyone I came into contact especially sales rep Tony Seloske were friendly and professional, this is my second lease with them and I will be back fo More

by Davtay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Seloske
October 19, 2018

Great sales and service! From the moment I walked through the front door, I was greeted by cheerful, friendly staff. Every step of my "research" went very well from the test More

by HarpLadyDiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cave, Michael Lowe, Tom Brown, Dennis Cummings, Andrew Vagnetti, Jim Borthwick
October 17, 2018

Great experience purchasing a "new" used vehicle Found the car I was interested in on the internet. Called and was put in touch with Mario. He was great with answering all of my questions and quick More

by Carmen0221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Pisco
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