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Fox Buick GMC
Farmington Hills, MI
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,062 Reviews of Fox Buick GMC
January 03, 2019
Was wonderful! Mario was so wonderful to work with. He wasn't pushy, but genuinely interested in making sure we got a great deal and were happy with what we got. A Mario was so wonderful to work with. He wasn't pushy, but genuinely interested in making sure we got a great deal and were happy with what we got. And we love our Terrain! Highly recommend the great service at Sellers! More
by Danielle
Employees Worked With
Mario Pisco
January 02, 2019
Tim at Sellers Buick did a great job Tim was great in assisting us get a new Buick Enclave (our second in a row). Very helpful and informative--I would recommend him! He went out of his Tim was great in assisting us get a new Buick Enclave (our second in a row). Very helpful and informative--I would recommend him! He went out of his way in instructing us and moving us into a wonderful new vehicle. More
by chris55
Employees Worked With
Tim Egan, Phil Haelterman
January 01, 2019
Awesome service I’ve been coming to this dealership for over 20 years and have had good and bad experiences. However, within my last 5 years of coming I’ve been fort I’ve been coming to this dealership for over 20 years and have had good and bad experiences. However, within my last 5 years of coming I’ve been fortunate enough to only deal with Walt Mitchell and he has been an absolute Gem. Mr. Mitchell has constantly gone out of his way and description of a dealer. He not only sold me a vehicle as a customer, but helped me get my credit back on track as a person. I’ve appreciated him so much through the years that Ive not only purchased several vehicles, I brought my youngest son in to get his first new vehicle. During this time I had the pleasure and honor of working with Mr. Mitchell again and Jeff Parker. Again, I was absolutely pleased with the outcome and so was my son. Thank you so much again for having these gentlemen work for you in your establishment. Their professionalism is unmatched. It’s important to feel new even when your old and I feel like a new customer every time I come! Thanks Mr. Mitchell! More
by 2xoxoxos
Employees Worked With
Jeff Parker, Walt Mitchell
December 30, 2018
Welcome and assistance wa very professional. Sales Representative met me at the door asking "How can I help you today". Business was unfolding. My concerns were addressed.Now I'm smiling. Sales Representative met me at the door asking "How can I help you today". Business was unfolding. My concerns were addressed.Now I'm smiling. More
by Smilingnow
Employees Worked With
Walt Mitchell
December 21, 2018
2018 Envision Artie did a great job yesterday with helping me purchasing my new 19 Envision. He was very friendly and very knowledgeable with the whole process. Wo Artie did a great job yesterday with helping me purchasing my new 19 Envision. He was very friendly and very knowledgeable with the whole process. Would definitely recommend Artie . Also had a very nice experience with Helen she explained everything very thoroughly. More
by Gary Dog
Employees Worked With
Helen ......, Artie Bryan
December 21, 2018
Artie Bryan was the best sales man We went to multiple dealerships looking for a GMC Terrain. Artie was the first salesman that went out of his way to help us. He was super personable a We went to multiple dealerships looking for a GMC Terrain. Artie was the first salesman that went out of his way to help us. He was super personable and made sure he listened to our needs. This was my first time purchasing a car and he made the experience very smooth and easy. More
by Estefany Deniss
Employees Worked With
Artie Bryan
December 19, 2018
Emails with Tim I originally leased a 2016 Buick from Sellers but will certainly never do so again, and I would advise anyone against it as well. They previously had I originally leased a 2016 Buick from Sellers but will certainly never do so again, and I would advise anyone against it as well. They previously had some fantastic sales reps but I can say with certainty that is no longer the case. I exchanged several emails with Tim Egan while trying to understand my options on leasing another vehicle. Very quickly it was apparent he was irritated with my requests on pricing and incentives. However, I could understand that car salesman probably get a lot of non serious inquiries and I was able to move past that. It was his final email to me that cemented the fact that I would never work with him. I simply asked a question about the differences in pricing listed on their website versus what he was quoting me. I got a response I’d expect from a pissed off teenager hiding behind their computer screen in an online forum. His response, copied and pasted: “THERE ARE DIFFERENT INCENTIVES FOR BUYING AND LEASING!!!!!!!!! YOU ARE LOOKING AT THE OUT THE DOOR INCENTIVES FOR A PURCHASE ON A 2018!!!!!” Seriously? That’s how you want to present yourself to a potential customer? My question was straight forward. I hadn’t been at all aggressive or inflammatory in any of my conversation with him. Take your business elsewhere, there are a ton of dealerships in the area. More
by smit1299@gmail.com
Employees Worked With
Tim Egan
December 18, 2018
No Stress Experience As soon as I sat down and started telling Artie Bryan what type of vehicle we were looking for,I knew it was going to be a positive experience. Artie As soon as I sat down and started telling Artie Bryan what type of vehicle we were looking for,I knew it was going to be a positive experience. Artie walked me through the whole process,putting together a package that gave us the vehicle we wanted. He was very patient explaining options and answering all our questions. I would definitely recommend him and the dealership. More
by Satisfied Buyer
Employees Worked With
Lisa in finance, Jennifer Customer Care Advocate, Artie Bryan
December 16, 2018
Great! I had a wonderful experience! Jim was easy to work with and knew his stuff. The truck is amazing and a head Turner! Thanks Jim and sellers! I had a wonderful experience! Jim was easy to work with and knew his stuff. The truck is amazing and a head Turner! Thanks Jim and sellers! More
by Trycomike
Employees Worked With
Jim Borthwick
December 13, 2018
Impressive sales & service staff I have taken my vehicle to Sellers for service for 10 plus years and have always been highly satisfied with the staff and work completed within this d I have taken my vehicle to Sellers for service for 10 plus years and have always been highly satisfied with the staff and work completed within this department. I recently purchased a new vehicle at Sellers and have been equally pleased with the level of attention to detail, the expertise shown, and trustworthiness of those I interacted with. Andrea and Phil were outstanding, the price of my vehicle was within range and the personalized service was highly commendable. More
by Highlysatisfied
Employees Worked With
Todd in the service dept., Andrea Milligan, Phil Haelterman
