Four Stars Nissan of Denton

Everyone was pleasant, informative, efficient and took care of all needed services in a pleasurable and competent fashion. care of all needed services in a pleasurable and competent fashion. More

Zach is great. Very helpful and communicative. Unfortunately, the car was left out and damaged by hail. Zach deserves 5 stars! The fact that the car was damaged whi Very helpful and communicative. Unfortunately, the car was left out and damaged by hail. Zach deserves 5 stars! The fact that the car was damaged while in your possession is a 0 star rating. More

Jamie provided excellent support in selecting the right vehicle to lease. He also was courteous and friendly providing help at every step of the process. His professional help along with servant attitude h vehicle to lease. He also was courteous and friendly providing help at every step of the process. His professional help along with servant attitude helped me choose quickly and efficiently within few days. Appreciate his generous time and congeniality. More

I am grateful for the service that is provided. They are truly awesome to work with. They are truly awesome to work with. More

Our service experience was amazing! We had an issue with one of our tires and Brandon ordered us a new tire and was able to get us in to have it replaced in a timely manner. He was ve We had an issue with one of our tires and Brandon ordered us a new tire and was able to get us in to have it replaced in a timely manner. He was very efficient and made an unpleasant situation easier to deal with. We are completely satisfied and impressed with his professionalism and customer service. Brandon gave us TOP NOTCH SERVICE, most definitely someone to keep around, he knows how to treat customers! He will be our Go To from now on. Thanks for providing such a good service professional, it truly makes a difference & it matters to your customers!! More

Nice and informative. Answered all my questions. Did not push anything I didn't want to already purchase. Answered all my questions. Did not push anything I didn't want to already purchase. More

Very good customer service and Chad Claytor was a great salesman. We had a very good experience salesman. We had a very good experience More

First time to visit the service dept. Anthony was nice and courteous. Vehicle was faster than expected Anthony was nice and courteous. Vehicle was faster than expected More

Mr. Hoover was very diligent, thorough, and courteous. I was very pleased with how he interacted with me. I rated the Dealership only 3 stars for the following reason. I delivered my car on a Monday at 10 was very pleased with how he interacted with me. I rated the Dealership only 3 stars for the following reason. I delivered my car on a Monday at 10:30 AM for the following repairs/services: (1) oil/filter change, (2) fuel injector service, (3) new battery, (4) brake fluid flush, (5) CVT transmission flush and refill, (6) 4 wheel alignment, (7) brakes and shocks inspection. On Tuesday morning I received the estimate for repairs/service and was advised rear brakes needed to be replaced and front struts and rear shocks replaced. My complaint is that the first 6 items listed above were not started until Thursday/Friday. I do not understand why those 6 routine services were not completed "well before" Friday. I was told that the Service Manager wanted ALL parts for the brakes/struts and shocks to arrive before ANY of the work would begin. I understand the parts for brakes/struts/shocks (BSS) had to be ordered and thus work on that could not begin on those items. Please explain the time management of the first 6 items and waiting to begin repairs for them based upon parts delivery for BSS. Thank you. More

Mr. Hoover is efficient and care about his customers. Thank you for being patient and understanding towards my needs concerning my vehicle. Thank you for being patient and understanding towards my needs concerning my vehicle. More