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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
635 Reviews

635 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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December 19, 2020

i think writing a 25 word review is stupid. Why would some fool make this mandatory, just to say, you did a good job, BYE More

by B00MMB00MM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
janie
December 15, 2020

Another excellent service experience! Jayne is the nicest advisor I've ever dealt with! Sorry Joe Cross lol your second! From sales to service, you just can not beat the Patterson KIA Team! More

by SHAWNAHOWELL76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Rodgers, Zac Ward, Mona Martin
December 14, 2020

Great service everytime!! The staff is always there to greet you. Car is always clean when they get done!! Will continue to get my service!! More

by bryana200056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayne Bean, Tim Howell
December 12, 2020

I am in a high risk category for Covid. When I called to make my appointment I asked about safety procedures. I was assured that all their service people wear masks. When I walked in the service office to c More

by david.faulkner
Recommend Dealer
No
Employees Worked With
Joe Cross
Jan 21, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

we apologize for your inconvenience and not feeling safe. We take this very seriously and have been working on being better at this. Please consider giving us another opportunity to serve you better but you choose not to we certainly understand.

Jan 25, 2021 -

david.faulkner responded

Sorry, I can't take the chance. I was misled about your Covid Protocol and as stated earlier, I am in a high risk category and your service department personnel were obviously angered when I asked them to comply. If I can't trust you to do something as simple (and obvious) as wearing a mask when you assured me ahead of time that that is your practice, I don't think I can trust you in any capacity; sales, service or any other facet of your business. I will not return.

Jan 25, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

yes sir I totally understand! I appreciate you letting us know so it could be addressed with the staff.

December 11, 2020

Jayne B. Was the lady that helped us. She was awesome, friendly, professional, helpful!! She gave us a step by step of what was going to happen, gave a reasonable time frame and completed before time. Sho More

by slknight4488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayne Beam, Zac Ward
December 05, 2020

Everything went really quickly. They did a really good job. They answered every question I had. It was a really good environment. Everyone was nice and respectful. More

by NATHANINMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisa Findley
November 25, 2020

Very good at communicating exactly what is going on. Nice waiting area. Friendly people. In and out fairly quickly on a recall issue. Very pleased More

by EILEENANGELTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward
November 23, 2020

Great service and ready to go on time. I just dropped in one afternoon for an oil change and it was handled quick . Good job by all involved. More

by DAVIDW450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cross, Zac Ward
November 22, 2020

My service was done quick and all of the Patterson employees were so nice and accommodating! I would reccommend them for anything you need done to your vehicles! Joe Cross was exceptional and took the More

by DEANNA3775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cross, Zac Ward
November 21, 2020

I was happy with the way I was treated by Joe. I needed something done and he made sure it happened, thanks Joe, have a great day More

by RICHARDWPOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shuttle good kid . thanks, Zac Ward
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