Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
495 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
AMAZING! Best service ever. 1110/10. feel apart of the Foundation Family. She kept me updated every step of the way. Very professional- SHE DESERVES A RAISE! Best service ever. 1110/10. feel apart of the Foundation Family. She kept me updated every step of the way. Very professional- SHE DESERVES A RAISE!! More
Great dealership and great deals they offer. I will definitely keep bringing my business to them! I will definitely keep bringing my business to them! More
Tommy was a great service advisor. Friendly staff and GSM as well. Highly recommend for service! Friendly staff and GSM as well. Highly recommend for service! More
The service department was very helpful and got me back on the road as quickly as possible. on the road as quickly as possible. More
Still learning. Should have asked for the keys instead of digging around for them. I don’t if it was her are not. Should have asked for the keys instead of digging around for them. I don’t if it was her are not. More
Brandi helped me out on a Saturday, then followed up with me the next week to get my tires ordered. Will work with Brandi again. me the next week to get my tires ordered. Will work with Brandi again. More
Good service with friendly staff. The oil change seemed a lot more expensive than last year, and they didn’t offer a military discount. The oil change seemed a lot more expensive than last year, and they didn’t offer a military discount. More
Nice people a little wishy washy, had too wait 3 weeks for my second key fob, and it’s been 2 months and I still haven’t received my title to be able pay my sales tax on my new truck. Finance lady is not for my second key fob, and it’s been 2 months and I still haven’t received my title to be able pay my sales tax on my new truck. Finance lady is not the nicest. I wanted the truck so I dealt with the negatives. Sales manager made this deal happen so xxxxxxto him. Michael my salesman is a good dude More
I have not been in the service center. I pad cash for my truck back in February and have not received my title yet the second dealer tag is about to expire. I pad cash for my truck back in February and have not received my title yet the second dealer tag is about to expire. More
Brandi was great and the service on the van was good. They got me in right away without an appointment. However, that's where the customer service ended. When I went to pick up the van, the guy at the They got me in right away without an appointment. However, that's where the customer service ended. When I went to pick up the van, the guy at the service counter could not get off his cell phone to wait on me when I approach the counter, it took me tapping my wallet on the desk to get his attention. Another gentleman came to assist me with the sales tax, which I appreciated, but then he told me there will be a charge for using the credit card, which I was not made aware of this until time to pay. I should've been made aware of that prior to picking my vehicle. I don't agree passing this extra cost on to customers, not good business! Then I was encouraged to grab a hotdog on my way out, as I was leaving, when I went to approach the table, all the employees jumped in a golf cart drove off leaving the table unattended, they saw me walking up to the table, this was very rude and not very appreciative to customers. I immediately turned around and drove off. Your employees need to have a crash course on customer service and how to value and appreciate customers. I will be doing my business elsewhere from now on. More