Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Very happy with the help I received in ordering my Telluride. Dates were changed frequently by manufacturer but Ruben and Ray kept me updated all the time. Communication was superb. I would highly rec Telluride. Dates were changed frequently by manufacturer but Ruben and Ray kept me updated all the time. Communication was superb. I would highly recommend them for buying a new Kia! More

Was a great experience and the tech was amazing he did a great job and worked fast and efficiently had a smile on his face even great job and worked fast and efficiently had a smile on his face even More

From the scheduling process to the completing the payment process, the service provided is always exceptional. I appreciate the updates during the process and the call to make sure everything was done correc process, the service provided is always exceptional. I appreciate the updates during the process and the call to make sure everything was done correctly. I will continue to use Patterson Auto for all my service needs. More

I was Very happy with the experience! I am unhappy that I HAVE to write a comment with a certain number of words. Jayne Bean you did a fantastic job!!! Thanks so much!! I HAVE to write a comment with a certain number of words. Jayne Bean you did a fantastic job!!! Thanks so much!! More

We had an appointment and left our vehicle all day and found out it needed a part and would call later to update.We called back 2 weeks later to bring it back and took another 2 days to fix because needed found out it needed a part and would call later to update.We called back 2 weeks later to bring it back and took another 2 days to fix because needed another part. More

I travel. Have visited Jeep dealers in Idaho, Michigan, Kansas, & Texas for service. All have been great, but the people at Patterson are the best of all! I feel welcome, like family when I am at the dea Kansas, & Texas for service. All have been great, but the people at Patterson are the best of all! I feel welcome, like family when I am at the dealership. I know I can trust everyone to have my best interests as their top priority. A special thanks to the two young women at the service billing area. I wanted to pay using "points" on my Jeep DrivePlus Mastercard. It was a difficult process to complete over the phone with the credit card company, but the Patterson employees were cheerful and helpful and had a great sense of humor throughout the 45 minute (or more) process, and they had the common sense to ask the right questions at the end to shorten the wait for the next customer who chooses that payment method. Very impressive! I like taking my Jeep here for service. If the time comes to replace it, Patterson will be where I buy my next Jeep. Thank you! --Dave Riddle, moved from Michigan to Texas a year ago. More

I was very upset with the service department this last trip. I went in due to my car was not wanting to start. I had to ask the representative what had gone wrong instead of being advised of any issues. I trip. I went in due to my car was not wanting to start. I had to ask the representative what had gone wrong instead of being advised of any issues. I was upset when I found out that the speakers that were hooked up to my amp had been disconnected and they blamed the problem on my audio system. More

The female Service writer was rude and unknowledgeable. She never smiled or said thank you. in fact i had a recall on my software or update but no time that day. She did not even try to make an appointment She never smiled or said thank you. in fact i had a recall on my software or update but no time that day. She did not even try to make an appointment to follow up.. The service department did my service well. More

We had a wonderful experience with the service department yesterday. We called before coming in and they assured us they could get us in that day. We were in and out in a very timely manner and the staff was yesterday. We called before coming in and they assured us they could get us in that day. We were in and out in a very timely manner and the staff was so courteous, made sure we were comfortable and explained everything about our vehicle. Very easy experience! More

Michael is a courteous guy and he was very helpful. The wait time was not long at all for an oil change. All of the staff were friendly. wait time was not long at all for an oil change. All of the staff were friendly. More