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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
636 Reviews

636 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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July 19, 2021

This is one dealership that can be trusted. We bought our 2019 Jeep from them and we love it! They also do our maintenance on it. The salesmen are nice and the mechanics that service our Jeep are the b More

by LADY_ANN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Whitfield (Sales), Zac Ward, MICHEAL JONES, JOE CROSS, HEATH MARSH, JAYNE BEAN
Jul 20, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

thank you for your business and taking the time to do a review! We hope to see you again soon!

July 17, 2021

Very helpful and explained everything i needed to know that was going on and gave me tips and options for what was also needed at the time. More

by MICHAELMCWHORTER07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mason, JOE CROSS
July 14, 2021

Felt there was no thought to the work done at all . There was no need for me to drive down ffrpm Oklahoma No cleaning of the car Just not worth mentioning work done with Patterson! More

by VERNONCLINIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAYNE BEAN
Jul 20, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

I am sorry this has happened to you. Our service manager Zach will be calling you to resolve the matter. We value your business! If for some reason Zach is not able to resolve this please give me a call. thank you, Brad Rodgers 940-687-8407

July 13, 2021

Always friendly and courteous. Always but from Patterson Auto. They care about their customers. The service department is always fast and friendly. Great experience with Patterson’s. More

by NATIVECHIC63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE CROSS
Jul 20, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you Brenda for your continued business and for taking the time to do a review! Brad

July 11, 2021

It was excellent service , they fix my car very quickly and called me as soon as it was ready. My car works like new now More

by RENZOMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Ward, MICHEAL JONES, JOE CROSS, HEATH MARSH, JAYNE BEAN
Jul 20, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

thank you for your business and the kind review! Please let us know the next time you need something!

July 11, 2021

This dealer knows customer service!! They helped me out over the weekend as I was kind of stranded due to recklessness of a mechanic at my local dealership at home and these guys went above and beyond to m More

by Sara T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin White
Jul 20, 2021 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Sara, thank you very much for letting us know about your great experience! It was our pleasure to help you out in a pinch! Please let us know next time you need something! Brad Rodgers GM

July 10, 2021

I didn’t feel very comfortable with Ruben but had a great experience with Alisa and with McDorman who helped me in finance department! Really appreciate their help. Hate that it took forever to get my car bu More

by COURTNEYOMEALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McDorman, Alisa Findley
July 10, 2021

Professional, knowledgeable and capable of providing complete car care from the service desk through the technician services and account processing! Will come back again for the quality provided. More

by MJMOULDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HEATH MARSH
July 09, 2021

Great staff and service. They completed my service just as they said they would and were able to work with me on picking up my vehicle. More

by MARKSMITHWICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE CROSS
July 08, 2021

All went well. Joe Cross did a great job. He kept me informed, updated me on the cars status, and made helpful suggestions. Thanks you. More

by LANCE.LYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE CROSS
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