Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
635 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Tommy Gonzalez went above and beyond to sure I was taken care of appropriately, can’t thank him enough. care of appropriately, can’t thank him enough. More
Service representative Tommy Gonzalez was excellent and went above and beyond to make sure I was taken care of. went above and beyond to make sure I was taken care of. More
Service department is great. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi has helped me before and she’s Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi has helped me before and she’s always gone above snd beyond. More
It was a great experience. Very courteous, and professional. I was treated with respect and with honor, which I was grateful for! My services were completed, and I reclaimed my Very courteous, and professional. I was treated with respect and with honor, which I was grateful for! My services were completed, and I reclaimed my vehicle later. Everything was taken care of at the dealership, and I have no complaints, and nothing but praise for them, for the job they did for me. More
I needed to have an oil change and tires rotated. Service crew was there and ready to help me out. Took care of issues required of my service call there, rotated the tires,and I was ready to leave th Service crew was there and ready to help me out. Took care of issues required of my service call there, rotated the tires,and I was ready to leave the facility, Many Thanks for their work ethic, and the quick way they did their work to get me home, was wonderful More
I take my car here for oil changes only due to warranty purposes. I have been dealing with a rim issue for over a year and it is still not solved. Every time the advisor says they will look into it and cal purposes. I have been dealing with a rim issue for over a year and it is still not solved. Every time the advisor says they will look into it and call the warranty company and get back to me and I am the one who always has to call them and nothing has got done yet. December 2023 is when I first took it on for this issue. I should have never been offered a warranty that the dealership can not honor. Very disappointed in foundation. More
Not Sure About The recommendation. My Truck Was A 2019 Ram 1500 And When I Got The Repair Bill It Showed A 2015 Ram 1500.Haven’t Owned That Truck In 4Years But They Assured Me The Recal My Truck Was A 2019 Ram 1500 And When I Got The Repair Bill It Showed A 2015 Ram 1500.Haven’t Owned That Truck In 4Years But They Assured Me The Recall Was Done Correctly. More
Tammy is great to work with. Always a smile on her face and above and beyond on keeping me informed on my vehicle progress. Thanks for y’all’s help Always a smile on her face and above and beyond on keeping me informed on my vehicle progress. Thanks for y’all’s help More
Very fast service. Friendly staff. Didn’t like all of the “up sales” for my vehicle. Friendly staff. Didn’t like all of the “up sales” for my vehicle. More
Purchased my wife a Jeep Grand Cherokee. Our experience was second to none. Thanks for the fast and friendly service. Our experience was second to none. Thanks for the fast and friendly service. More