Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
636 Reviews
Call Service Center (940) 228-4448

636 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Sort by
September 18, 2023

I was certainly pleased with the technical expertise of the techs doing the work, and with the service rep that took care of the whole action! Not only did they complete the full scale of service items, th More

by jmbrezin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the Girl's name that was the service rep, shame on me! She was very good! I hope to have Her the next time i come for service!
Report | Print
Sep 26, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your feedback about your recent service experience. We're delighted to hear that you were pleased with the technical expertise of our technicians and the service provided by our representative. It's our goal to ensure that your vehicle receives top-notch care, and we're glad we could meet your expectations!

September 16, 2023

Really fast and professional service despite it somehow being scheduled at Foundation Kia. No hassles. Jessica was friendly and easy to work with. More

by DRC09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Welling
Report | Print
Sep 26, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for the 5-star review!!

September 10, 2023

Jessica was wonderful and very good to work with and girls at service desk helpful. More

by Unsubscribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 15, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for the 5-star review!! Our service department works hard to make sure you have a great experience. We look forward to assisting you in the future!

September 08, 2023

It was quick, easy, and priced ok for my service needs. Staff was helpful and expedited. More

by jasonhalllewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Report | Print
Sep 15, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for the positive feedback. Our team at Foundation CDJR strives to provide the best customer service.

September 02, 2023

Scheduled my oil change and tire rotation for 8:15 am, was driving away by 9 am. A+ More

by JCurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Report | Print
Sep 15, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for the 5-star review of our service department! We are glad we could complete the oil change and tire rotation in a timely manner. Our team at Foundation CDJR looks forward to assisting you in the future.

September 01, 2023

Easy to set up service. Service agent got me in and kept me up to date about the service. Was completed on time. More

by Marksouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Welling
Report | Print
September 01, 2023

Very nice service waiting area. All employees are nice and professional. Coffee and water available for free. More

by pmvroom85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Report | Print
Sep 15, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for the 5-star review!

August 31, 2023

The service department quickly changed the oil and filter on my Jeep then rotated the tires at no extra charge. More

by ilwilson1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Report | Print
August 25, 2023

Ripoff deluxe. Charged over 600.00 to replace shifter cable. Failure was caused by failed bushing that they had allegedly previously replaced under recall. More

by maxwedge1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
all service department
Report | Print
Aug 25, 2023 -

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We sincerely apologize for the inconvenience you experienced during your recent visit. Your feedback is invaluable to us. We would like to assure you that your concerns are important to us, and we're committed to addressing them promptly. If you have any further questions or would like to discuss your experience in more detail, please do not hesitate to reach out to Tony White, our Parts & Service Director.

August 24, 2023

Michael is great. He always gets back to me quickly and helps me find what I am looking for. More

by b.rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
23
24
25
...
64