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Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
635 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
635 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
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January 24, 2025
The people are so great. However I did have to wait for 3 hrs with all my kids in the waiting room, which was very tedious. However I did have to wait for 3 hrs with all my kids in the waiting room, which was very tedious. More
by Firefly
Verified CustomerEmployees Worked With
January 24, 2025
Tammy and the entire staff were so helpful in my time of need. Tammy was very honest and stated up front that my Jeep probably wouldn’t be completed until the next day. She asked if I had a way to work t of need. Tammy was very honest and stated up front that my Jeep probably wouldn’t be completed until the next day. She asked if I had a way to work that evening. She could tell I worked nights….. More
by threesuns.beard
Employees Worked With
I did not get to meet my technician
January 23, 2025
Once at the service we were promptly addressed and put in the queue. Service was explained along with a time frame that was held to. the queue. Service was explained along with a time frame that was held to. More
by TSECORD
January 17, 2025
I made an appointment with the service department. They took my car, but didn’t do the work until the next day. Anybody can make appointments. It’s the keeping of the appointment that’s important. They took my car, but didn’t do the work until the next day. Anybody can make appointments. It’s the keeping of the appointment that’s important. More
by Austin Solomons
Employees Worked With
I’m don’t know
January 17, 2025
Service was done in a timely manner. Staff was made our experience great, so it was wonderful to work with them. Staff was made our experience great, so it was wonderful to work with them. More
by hiddenoaks
Employees Worked With
January 16, 2025
The staff like always were outstanding, they really treat you like your apart of the family. you like your apart of the family. More
by wdorsey1983
January 11, 2025
Poor communication during the process until the last 24 hours when I told them that I would be giving them a bad review on the survey. At that point, the service manager got involved and communication was hours when I told them that I would be giving them a bad review on the survey. At that point, the service manager got involved and communication was great. I just wish it didn’t have to come to that after two weeks of hearing Little to nothing about my Car unless I asked specific questions. A part was late coming in, and it was also the holiday season. I understand all of that, but the lack of communication from my service advisor made it extremely frustrating. The entire experience would have been completely different with better communication. More
by kathleenm509
Employees Worked With
The service department manager that I spoke with was Tammy. She was the only one that cared in the end about my service experience.
January 11, 2025
Fast and good service, complimentary Coffee and friendly staff, overall great experience and service! Always good to see them again! staff, overall great experience and service! Always good to see them again! More
by Luis Rocker
January 08, 2025
Tammy is outstanding, Kept me updated on the progress daily. A pleasure to work with and always has a smile on her face daily. A pleasure to work with and always has a smile on her face More
by lindy.parr
Employees Worked With
January 02, 2025
Service department is great. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. More
by kyle@wyattengandfab.com
Employees Worked With
Kristi Trupiano
