Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
622 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
I made an appointment with the service department. They took my car, but didn’t do the work until the next day. Anybody can make appointments. It’s the keeping of the appointment that’s important. They took my car, but didn’t do the work until the next day. Anybody can make appointments. It’s the keeping of the appointment that’s important. More
Service was done in a timely manner. Staff was made our experience great, so it was wonderful to work with them. Staff was made our experience great, so it was wonderful to work with them. More
The staff like always were outstanding, they really treat you like your apart of the family. you like your apart of the family. More
Poor communication during the process until the last 24 hours when I told them that I would be giving them a bad review on the survey. At that point, the service manager got involved and communication was hours when I told them that I would be giving them a bad review on the survey. At that point, the service manager got involved and communication was great. I just wish it didn’t have to come to that after two weeks of hearing Little to nothing about my Car unless I asked specific questions. A part was late coming in, and it was also the holiday season. I understand all of that, but the lack of communication from my service advisor made it extremely frustrating. The entire experience would have been completely different with better communication. More
Fast and good service, complimentary Coffee and friendly staff, overall great experience and service! Always good to see them again! staff, overall great experience and service! Always good to see them again! More
Tammy is outstanding, Kept me updated on the progress daily. A pleasure to work with and always has a smile on her face daily. A pleasure to work with and always has a smile on her face More
Service department is great. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. More
Tommy Gonzalez went above and beyond to sure I was taken care of appropriately, can’t thank him enough. care of appropriately, can’t thank him enough. More
Service representative Tommy Gonzalez was excellent and went above and beyond to make sure I was taken care of. went above and beyond to make sure I was taken care of. More
Service department is great. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi has helped me before and she’s Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi has helped me before and she’s always gone above snd beyond. More