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Patterson Dodge Chrysler Jeep Ram Kia - Service Center

Wichita Falls, TX

4.2
622 Reviews

622 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center

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January 17, 2025

I made an appointment with the service department. They took my car, but didn’t do the work until the next day. Anybody can make appointments. It’s the keeping of the appointment that’s important. More

by Austin Solomons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m don’t know
January 17, 2025

Service was done in a timely manner. Staff was made our experience great, so it was wonderful to work with them. More

by hiddenoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

The staff like always were outstanding, they really treat you like your apart of the family. More

by wdorsey1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Poor communication during the process until the last 24 hours when I told them that I would be giving them a bad review on the survey. At that point, the service manager got involved and communication was More

by kathleenm509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service department manager that I spoke with was Tammy. She was the only one that cared in the end about my service experience.
January 11, 2025

Fast and good service, complimentary Coffee and friendly staff, overall great experience and service! Always good to see them again! More

by Luis Rocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
January 08, 2025

Tammy is outstanding, Kept me updated on the progress daily. A pleasure to work with and always has a smile on her face More

by lindy.parr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Service department is great. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. More

by kyle@wyattengandfab.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
January 02, 2025

Tommy Gonzalez went above and beyond to sure I was taken care of appropriately, can’t thank him enough. More

by mend5817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Service representative Tommy Gonzalez was excellent and went above and beyond to make sure I was taken care of. More

by mend5817
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Service department is great. Kristi Trupiano, my service advisor, did an outstanding job of getting my truck out of the shop a day early. Kristi has helped me before and she’s More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Trupiano, Brandi Lucero
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