Fort's Toyota of Pekin - Service Center
North Pekin, IL
528 Reviews of Fort's Toyota of Pekin - Service Center
Excellent service. The only complaint would be the temperature in the waiting area. The last several times the waiting area is chilly. The only complaint would be the temperature in the waiting area. The last several times the waiting area is chilly. More
Let's be honest, car repairs usually rank somewhere between root canal surgery and interpretive dance in terms of excitement. But this trip to Forts Toyota was like a clown car full of happy surprises! between root canal surgery and interpretive dance in terms of excitement. But this trip to Forts Toyota was like a clown car full of happy surprises! First off, the service advisor, Eric Stahl, had the charisma of a game show host and the knowledge of a car whisperer. I'm pretty sure he gets all his whispering from Kenny in the back. They explained everything in terms even my dog could understand (although, to be fair, my dog is pretty darn smart). Bonus points for the juggling act with loaner car keys while quoting Monty Python. Who says car repairs can't be cultured? The waiting area was like a fever dream of complimentary snacks. I'm pretty sure I saw a unicorn drinking on a gourmet coffee next to the free massage chair. I may have blacked out from sugar overload after the third donut, but hey, a happy tummy makes a happy customer. Did they discover a time machine in the back? Did they negotiate with the gremlins living in HVAC fan? Whatever their secret sauce, it worked like a charm. More
Honest, friendly and fast. I appreciate that they service my Lexus and I appreciate their friendly service. I appreciate that they service my Lexus and I appreciate their friendly service. More
Friendly staff, dependable service has taken me over 700,000 miles with my Toyota Corolla. Thank you for taking care of my car! 700,000 miles with my Toyota Corolla. Thank you for taking care of my car! More
Great job! Always quick and efficient. Very satisfied and thanks so much for the ease of scheduling and response times. Always quick and efficient. Very satisfied and thanks so much for the ease of scheduling and response times. More
Great job again. Remember to vote for Eric over and again.nice video of the truck. Remember to vote for Eric over and again.nice video of the truck. More
Great employee's salesperson and service , was fantastic , very knowledgeable , friendly, great people to work with , highly recommend , very knowledgeable , friendly, great people to work with , highly recommend More
We are always pleased when working with Fort’s. Kevin and Ray take very good care of us and the Service Department is top notch. Kevin and Ray take very good care of us and the Service Department is top notch. More
I don’t trust taking my car any where else due to bad experiences I have had in the past. experiences I have had in the past. More
Only needed an oil change, and it took less than one hour. Very satisfied. Thanks hour. Very satisfied. Thanks More