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Fort's Toyota of Pekin - Service Center
North Pekin, IL
566 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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566 Reviews of Fort's Toyota of Pekin - Service Center
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April 19, 2021
Fort Toyota has the best customer service I have ever experienced. They are always friendly, helpful and knowledgeable. My husband and I both will only have Toyotas from Fort's experienced. They are always friendly, helpful and knowledgeable. My husband and I both will only have Toyotas from Fort's More
by centralheating10
Verified Customer
April 17, 2021
I have a 2005 Camry that I bought at Forte's Toyota. It has been serviced exclusively by Torte's. The service department has been outstanding. has been serviced exclusively by Torte's. The service department has been outstanding. More
by mprusak232
Employees Worked With
Chad. Give him 5 Stars
April 15, 2021
Got my van in for tire repair and they got me a new time quickly. The service manager was very helpful and took care of me over the phone completely including my payment. quickly. The service manager was very helpful and took care of me over the phone completely including my payment. More
by RSKRUMPE2811
Employees Worked With
April 08, 2021
I waited for my car, and it took a bit longer than I thought it should have. They acknowledged and remedied the situation. It’s why 99% of the time I go to Forts for my service. thought it should have. They acknowledged and remedied the situation. It’s why 99% of the time I go to Forts for my service. More
by Alyak
Employees Worked With
Brandon Calvert
April 07, 2021
I agree with everyone giving it 5 stars. I like that the service team provides me updates via text. I also appreciate their loaner car service. service team provides me updates via text. I also appreciate their loaner car service. More
by ROY
April 07, 2021
This dealership aims to please!They are custom focused This dealership aims to please! They are custom focused and want a buyer for life. They make it their mission to make sure you are satisfied. This dealership aims to please! They are custom focused and want a buyer for life. They make it their mission to make sure you are satisfied. More
by pricealice2011
Employees Worked With
Other Employees :
Klarrisa Kee, Matt Wagner, Brandon Calvert, Janice Seitz
April 07, 2021
Great, I love Forts Toyota, but why am I required to type 25 words in order to do rest of survey? It's like you don't care about all of my responses unless I write something. If this provision is still here 25 words in order to do rest of survey? It's like you don't care about all of my responses unless I write something. If this provision is still here next time I just won't do the survey. More
by denny.rybacki
Employees Worked With
Other Employees :
Klarrisa Kee, Matt Wagner, Brandon Calvert, Janice Seitz
April 06, 2021
Eric and the rest of the Fort’s team always treats me amazing! I look forward to coming for routine service at Forts because of their quality in service! amazing! I look forward to coming for routine service at Forts because of their quality in service! More
by rwmham
Employees Worked With
Other Employees :
Klarrisa Kee, Brandon Calvert, Janice Seitz
April 06, 2021
Excellent service,grateful for the warranty I have that covers these types of services. Toyota app made it super convenient to book appointment. And the employees were extremely helpful covers these types of services. Toyota app made it super convenient to book appointment. And the employees were extremely helpful More
by Jon V
Employees Worked With
Other Employees :
Klarrisa Kee, Matt Wagner, Brandon Calvert, Janice Seitz
April 02, 2021
Because we own Toyotas we have used Fort Toyota of Pekin for our service. I have worked with Janice Seitz to coordinate the service on my SUVs and find her to be a pleasure to work with. She is always ver for our service. I have worked with Janice Seitz to coordinate the service on my SUVs and find her to be a pleasure to work with. She is always very enthusiastic but it is obvious that she translates that into a person who also knows the car service business. When she makes a recommendation or offers advice I trust that part of her work. There were a couple of service reps at Fort over the years that I felt I really couldn't trust. Along with what Janice did the service on my SUV was concluded with what needed to be done. Good marks for Fort Toyota. More
by DSOMMER0
