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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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August 16, 2021

They were responsive to my questions and needs and worked to get me in ASAP when my engine lights went on. They were understanding of my concerns. More

by jherr62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
August 14, 2021

I asked to not have my oil changed as it was not even close to time and they did it Anyway and charged me. Other wise I love it More

by Pm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

I came to Fort Toyota yesterday with a flat tire. Of course Brandon Calvert is my go to person because he does an outstanding job providing me with good honest service for my car. He is honest and doe More

by MARGARETJO912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 11, 2021

I have total confidence in the service department at Fort’s. Everyohas always been helpful friendly and I Feel they have been honest about my service needed. Not up selling More

by jrfishe5539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
August 10, 2021

It's awesome! I would recommend getting your vehicle serviced here even if you don't own a Toyota. Everyone at the store is super nice. More

by IVEY1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Lopez, Brandon Calvert
August 09, 2021

My truck was in at its appointment time and done very quickly. I like the notifications regarding appointment times, the ease of making appointments, etc. More

by lcarney64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2021

Fort's provided great personalized service with quality and efficient work. Consistently friendly sales and service staff who go out of their way to provide the best service. More

by CJM51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
August 02, 2021

Have always provided trustworthy service. Never try to sell me unnecessary repairs. Always review vehicle condition with me to ensure I know what may be coming next. More

by mkccmse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Always friendly. Quick and easy to get in for an appointment. Great communication and explanation of services provided and needed. I truly trust them with my vehicle-I have never felt pressured for More

by cindymiller84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My husband took it in for service so I am not sure whom he worked with but no complaints-, Brandon Calvert, Janice Seitz
July 26, 2021

Every experience I’ve had at Fort’s Toyota (at least 5 now) has reflected a top-notch team who embodies a professional appearance and attitude. They obviously have quality people and skilled leadership. More

by Joe P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
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