Fort's Toyota of Pekin - Service Center

Came in last monday looking for help to switch bank accounts for the auto loan, got condescending ride attitudes from everyone, Dominic wouldn't consider anything I was saying, when I laughed he berate accounts for the auto loan, got condescending ride attitudes from everyone, Dominic wouldn't consider anything I was saying, when I laughed he berated me, More

Served well and summarized work performed. Presented immediate work as scheduled. Work is appreciated and information discussed. Thank You. Presented immediate work as scheduled. Work is appreciated and information discussed. Thank You. More

I bought my first car here. I love their service! Great place! Clean! Great workers. I love their service! Great place! Clean! Great workers. More

Appreciated the extra steps to help out with an important necessary day of repair on my wife's care. necessary day of repair on my wife's care. More

Quick service very informative abut the issues of air filters needing replaced good coffee too filters needing replaced good coffee too More

We took our car in and the check engine light was still on after the appointment. We scheduled another appointment, after being ignored by the manager, and the check engine light is still on after that sec on after the appointment. We scheduled another appointment, after being ignored by the manager, and the check engine light is still on after that second appointment. Needless to say we will be taking it to a different Toyota dealership from now on. More

The service experience was good. Service performed in reasonable time. A part needed to be ordered to complete the work. The part was ordered and received the following day by the Service performed in reasonable time. A part needed to be ordered to complete the work. The part was ordered and received the following day by the dealership. I was not contacted and informed the part was received to have it installed. I called the dealership three weeks later and learned the part had been received but no one called to schedule the installation of the part. No one at the dealership could explain why I was not contacted. More

Service appointment was easy to get at a convenient time . Very clean dealership and great communication on service to be performed . . Very clean dealership and great communication on service to be performed . More

Always friendly and professional staff make experience enjoyable. The most direct and honest assessment of maintenance needed I have ever encountered. I highly recommend Forts service department. enjoyable. The most direct and honest assessment of maintenance needed I have ever encountered. I highly recommend Forts service department. More

They got me in and out with excellent service. done on my vehicle. I would recommend the shop to anyone. done on my vehicle. I would recommend the shop to anyone. More