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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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February 11, 2023

Service performed has always been first rate from the time I purchased my Camry here. And the staff doesn't try to push repairs that aren't needed. More

by STEVECARDFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2023

The price of an oil change is rediculous! ! No reason to charge $76 for an oil change!!!! More

by JULIEJUJU61548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

Fort’s has always treated us with the upmost respect. They look out for our best interest. Great service department, sales and finance people are all friendly and greet us upon arrival. More

by khake2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Aiden was very professional/friendly. He got me in immediately, at the end of the day, for a battery replacement after I had to have my car jumped to get to the dealership. They also di More

by toddrjhall87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

They did what was needed But the cost of installing The washer pump was more than expectesd. More

by VANORDER5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
February 02, 2023

Chad is the best service advisor. He is experienced and the only one I trust. More

by TMM_76
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2023

Fort's is a high quality, low pressure place to have my wife's RAV serviced. Chad is the person I've had the most contact with and he helps me understand my options for timely service, whether it be tires More

by CBWEGNER
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

I feel good when I am in your hands, you always take care of my pick up in a professional and timely fashion. More

by leo883iron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2023

Eric and his service team always provide top-notch service. I drive from 35 miles away because I trust they will deliver quality service and an honest evaluation of my service needs. More

by sylviapenrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
Jan 30, 2023 -

Fort's Toyota of Pekin responded

Thanks for the high marks, Sylvia!

January 22, 2023

Fort’s Toyota service department always help us get our car in an efficient time frame. They are also very kind and professional. We trust their service and opinion of what needs to be done to keep our car More

by sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Olt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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