Fort's Toyota of Pekin - Service Center
North Pekin, IL
551 Reviews of Fort's Toyota of Pekin - Service Center
Eric Stahl has been my go to person in the service department for many years and I trust him 100%. Eric has been a great listener and has always made sure my car was taken care of and I left happy th department for many years and I trust him 100%. Eric has been a great listener and has always made sure my car was taken care of and I left happy thanks to him. More
took care of the recall on my 2014 rave 4, very quickly. miguel lopez was very helpful miguel lopez was very helpful More
very good,very nice i like this desler,了think i to argey that wddd for that wddd for More
They took care of things quickly and were happy we were there. We will be back. there. We will be back. More
Provide great reminders, great service, andfriendly staff. Have owned several Camrys, Corollas, and a Celica. staff. Have owned several Camrys, Corollas, and a Celica. More
The one year checkup on my Rav 4 took less time than I had been quoted. Nice job!! had been quoted. Nice job!! More
Was quoted $100 for an oil change when I made appointment. Had a $25 coupon, and was given a bill for $91.96 at the end. Surprise! Oil filter was priced at $7.95, which is over 33% more than the appointment. Had a $25 coupon, and was given a bill for $91.96 at the end. Surprise! Oil filter was priced at $7.95, which is over 33% more than the msrp advertised on the Toyota parts website. The gasket was priced at $1.65, which is over 8% more than the Toyota website msrp price. Invoice did not list the brand of oil used, referred to it as "bulk" oil. Will go back to buying oil, filter and gasket separately, and pay an independent for labor and disposal only. 3 stqrs instead if 2 because the job was done in 1/2 hour. More
Great service, very detailed in explaining what was done and what needed done. Easy to schedule and what needed done. Easy to schedule More
very disappointed in Toyota Corporation supply chain management had to wait 6 months for replacement parts for a recall management had to wait 6 months for replacement parts for a recall More
Service did not answer their phone or call back after I left a message. This happened twice last Monday. On the 3rd call I had to insist the receptionist find someone to take the call. left a message. This happened twice last Monday. On the 3rd call I had to insist the receptionist find someone to take the call. More