Fort's Toyota of Pekin - Service Center

I was very happy with my last service, but I’m still upset that I haven’t received my tunnel cover refund in about six months. I know the owner and I really like the owner, and if he was aware of this, upset that I haven’t received my tunnel cover refund in about six months. I know the owner and I really like the owner, and if he was aware of this, he probably would be unhappy as I am. The service department gets an A+. More

Great service department, keep the customer informed. My car was serviced in a timely manner. My car was serviced in a timely manner. More

Forts service is always helpful. The number of survey reviews I receive for servicing all my cars should really help the ratings. The number of survey reviews I receive for servicing all my cars should really help the ratings. More

Chad knows me when I come in, always is friendly & can answer my questions Always let’s me know what is wrong with my car. answer my questions Always let’s me know what is wrong with my car. More

I do not like the CarFax email reminders. I do like both Chad and Fort's Toyota. I do like both Chad and Fort's Toyota. More

Usually had great experience with this dealer. Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper testing. More

Fort Toyota of North Pekin are Great and easy to work with They do it right the first time!! with They do it right the first time!! More

I have been driving over an hour to have my car serviced at Forts for close to 20 years. They are excellent. What I really appreciate is their honesty and kindness. I trust them with my car. at Forts for close to 20 years. They are excellent. What I really appreciate is their honesty and kindness. I trust them with my car. More

polite yes, great service, but the prices i believe are way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts tha way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts that are weak and not easy to change and intentionally not do it yourself friendly. like secrete codes to reset or turn off dash lights even after you repaired the problem. overlooking small problems in routine maintenance checks like acid around battery post. makes you wonder what else is missed. and if something is broken or made worse by the service shop, no acknowledgement or apology to make it right. More

Always a pleasure doing business with Fort’s. They make my service needs easy by picking up my car while I’m working. They make my service needs easy by picking up my car while I’m working. More