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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
528 Reviews

528 Reviews of Fort's Toyota of Pekin - Service Center

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October 21, 2023

Courteous and reasonably priced. Free beverage while I waited in comfortable waiting room. Too bad their lot has only a few new vehicles to look at. More

by JMILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

For me the face of the dealership is Chad. I trust his suggestions and professional deminer. I hope you appreciate him as much as I do. I am enjoying the 3rd Toyota your businesses is in good More

by JJWEILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

I was very happy with my last service, but I’m still upset that I haven’t received my tunnel cover refund in about six months. I know the owner and I really like the owner, and if he was aware of this, More

by bcorkyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Great service department, keep the customer informed. My car was serviced in a timely manner. More

by djaynesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Forts service is always helpful. The number of survey reviews I receive for servicing all my cars should really help the ratings. More

by Jirish85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Chad knows me when I come in, always is friendly & can answer my questions Always let’s me know what is wrong with my car. More

by chynajade2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

I do not like the CarFax email reminders. I do like both Chad and Fort's Toyota. More

by earlriley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Usually had great experience with this dealer. Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper More

by stengpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Fort Toyota of North Pekin are Great and easy to work with They do it right the first time!! More

by cravensrnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

I have been driving over an hour to have my car serviced at Forts for close to 20 years. They are excellent. What I really appreciate is their honesty and kindness. I trust them with my car. More

by CRANE11759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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