Fort's Toyota of Pekin

Salesperson not customer focused Salesperson was not motivated to insure that we as a customer were satisfied with the purchase as it related in financing at time as sale. Salesperson was not motivated to insure that we as a customer were satisfied with the purchase as it related in financing at time as sale. More

RAV4 LE - Eric Kells Product Specialist - GREAT JOB! I would like to say GREAT JOB! and THANK YOU! for making my new car buying experience so enjoyable and easy. Eric asked a lot of great questions to he I would like to say GREAT JOB! and THANK YOU! for making my new car buying experience so enjoyable and easy. Eric asked a lot of great questions to help my wife and I determine just the right car for our personal needs. I thought I needed a dependable sporty car that got great gas mileage. Eric found a great Toyota Corolla but I really liked the RAV4 AWD. We test drove both vehicles and I really liked the RAV4 better and it fit my long term needs. Eric helped me find the best vehicle to fit our needs and I am very thankful for the time and effort he offered that day! Great job ERIC and thank the rest of your Toyota team that made my car buying experience a great experience. The Rav4 LE is a great great vehicle - long wheel base for stability, fun to drive and better gas mileage then suggested on the window sticker @ 29 mpg after the first 100 miles. I recommend Fort's Toyota of Pekin for great selection, fair prices, personal friendly service and a sales staff that make you feel like family. Thank you again. T & V More

Car for new grad I just graduated vet school, and wanted a nice used car that didn’t break the bank too much. Fort’s Toyota gave me exactly that and provided top tier I just graduated vet school, and wanted a nice used car that didn’t break the bank too much. Fort’s Toyota gave me exactly that and provided top tier service. The staff was friendly, efficient, and extremely helpful. I would highly recommend the dealership to anyone. The next car I buy several years down the line will be from them! More

Curless 2018 Highlander XLE Appreciate all the effort that was made in getting us into the Highlander that meet our expectations and price point. The service and efforts of Kevin Appreciate all the effort that was made in getting us into the Highlander that meet our expectations and price point. The service and efforts of Kevin and Jim exceeded our expectations. More

New RAV4 We were very pleased with the deal that we received when we purchased our new car from Eric Kells! He made the purchase go so smooth and without any We were very pleased with the deal that we received when we purchased our new car from Eric Kells! He made the purchase go so smooth and without any problems. We have bought our cars from Forts for many years. What we really like is the service we receive after the purchase. This is the first time we dealt with Eric and was very pleased with his service and deal! We will return! More

Worth the trip! I live 100+ miles away from the Pekin but made the trip because of an internet inquiry. We were fortunate enough to have Neal Shryock respond to the I live 100+ miles away from the Pekin but made the trip because of an internet inquiry. We were fortunate enough to have Neal Shryock respond to the inquiry and, based upon a timely response, decided to make the trip to Fort's Toyota. When we arrived, Neal met us at the door. We were looking at a particular vehicle and Neal spent more than two hours talking about the model in general, showing us the specific vehicle, features, etc., and acquainting us with the dealership. He was honest and candid throughout. No pressure to buy but Neal offered any assistance he could in the future and wished us well in our search for a car. All-around pleasant experience and we won't hesitate to return. Only wish Fort's Toyota was closer to our home! More

Brandon Calvert I have had the opportunity 3 times to be helped by Brandon Calvert in the service dept. Brandon treated me with respect, dignity and understanding. I I have had the opportunity 3 times to be helped by Brandon Calvert in the service dept. Brandon treated me with respect, dignity and understanding. I was having issues with my new 2018 Camry making strange noises. Brandon helped me each time I had to return to try to diagnose the problem. He took his time to make sure I was satisfied and I especially liked the fact that he understood my frustration and he did all he could to resolve the issue. I am hopeful that this issue is resolved. Thanks, Brandon, for helping to take care of the problem. More

Im obsessed Ive own alot of vehicles in my life and ive never own a car better than a toyota!!! The people are so kind and work with all of your wants and needs!! Ive own alot of vehicles in my life and ive never own a car better than a toyota!!! The people are so kind and work with all of your wants and needs!! In dec i bought a Corolla and todsy my husband bought a chr best dealership by far!! If i could give more stars i would More

It was great! Kevin watched for the used vehicle I needed , called me immediately to let me know about it and I made the purchase that evening very quickly . I am Kevin watched for the used vehicle I needed , called me immediately to let me know about it and I made the purchase that evening very quickly . I am busy and do not have a lot of extra time so I always appreciate their efficiency and awareness of my time constraints. More

Our experience with a great salesperson! It was great working with Kevin Carrington. He took time to find out exactly what we were looking for. He researched our questions and got back in a t It was great working with Kevin Carrington. He took time to find out exactly what we were looking for. He researched our questions and got back in a timely fashion. He was attentive, but we never felt rushed. Once we purchased a vehicle he took time to carefully explain how the various parts of the car worked. We would absolutely ask to work with Kevin again! More