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Fort's Toyota of Pekin
North Pekin, IL
932 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 932 reviews
March 05, 2018
Great customer service! Kevin was so great in finding me a car that truly fit my character. I had never bought a brand new car before, so he walked me through the whole proce Kevin was so great in finding me a car that truly fit my character. I had never bought a brand new car before, so he walked me through the whole process and helped me out as much as possible. Even when I thought it wasn't possible, Kevin and Ray got me into the car of my dreams. I will definitely suggest Fort Toyota to all my friends! More
by Jrichardsa7x
March 03, 2018
forts toyota pekin il knowledgeable, friendly, listening to my concerns and needs in a vehicle, answered questions , no pressure. Kevin called next day to see if I had any knowledgeable, friendly, listening to my concerns and needs in a vehicle, answered questions , no pressure. Kevin called next day to see if I had any questions or concerns . I'm hoping that this continues throughout the time I have the toyota with any work I may have to have done .its my first toyota More
by 1st toyota
February 23, 2018
Smooth and easy purchase of a new Rav4 Went to the dealership on a Friday night and met Jose. He was very helpful. After we test drove a RAV4, he mentioned another color we might like. So, Went to the dealership on a Friday night and met Jose. He was very helpful. After we test drove a RAV4, he mentioned another color we might like. So, as someone test drove our potential trade, Jose brought the blue suv inside for us to look at under the lights and out of the cold. Nice touch. I knew the offer for the new RAV4 as well as for our trade were generous, as I’d done quite a bit of research. So the deal was made pretty painlessly. Would recommend Jose to anyone looking for a new vehicle. And the wife loves her new RAV4. More
by Ravvygarcar
Employees Worked With
Tim-manager? , Eric Randleman, Jose Martell
February 21, 2018
Kevin kept in touch to find us the right car! This is our 3rd purchase from Forts Toyota of Pekin, all have been good experiences! Vehicles were 2016 Prius, 2013 Tundra, nd 2017 Camry. We are happ This is our 3rd purchase from Forts Toyota of Pekin, all have been good experiences! Vehicles were 2016 Prius, 2013 Tundra, nd 2017 Camry. We are happy! More
by Thomas E. Eaton
February 20, 2018
The Best in Town Thank you Forts Toyota! our sales person Jose was great!!! He was easy to talk to. He was very professional. I will be recommending Forts Toyota to Thank you Forts Toyota! our sales person Jose was great!!! He was easy to talk to. He was very professional. I will be recommending Forts Toyota to all my family and friend! More
by Chad1
February 20, 2018
Best customer service The customer service Jose gave us was pretty amazing. He is so friendly and gave us a good deal on the car too. I would defiantly recommend my friends The customer service Jose gave us was pretty amazing. He is so friendly and gave us a good deal on the car too. I would defiantly recommend my friends and family to him and his amazing conworker that helped us with finance. More
by Azwicky
Employees Worked With
Jose Martell
February 07, 2018
Professional The team was very helpful in my selection of a used vehicle (2012 Camry). They were not pushy or demanding to make the sale. I found the car on line The team was very helpful in my selection of a used vehicle (2012 Camry). They were not pushy or demanding to make the sale. I found the car on line and the team helped with all my questions about the car. Once I was satisfied with the used Camry, the paperwork went very well along with the financing . This is one of the best dealerships that I've come across! Thanks you, Don More
by Don A.
February 05, 2018
Overstated features, slow service We found a car we liked online. Eric was great at answering our questions. They didn't budge on price even though our financer provided evidence the We found a car we liked online. Eric was great at answering our questions. They didn't budge on price even though our financer provided evidence they were 10% above market. But we needed a car so we ate the overcharge. When it got down to brass tacks on the car, we we're told that the car has a 100 mile range and charges fully in 3 hours on 280 power. By multiple people. The car has 70 mile range if we are drive very carefully and it takes at least 4 to charge. We arrived at noon, check in hand. After a brief test drive we were ready to sign. Then we waited 3 hours to get the paperwork started and they seemed very confused on how to do out of state sales tax. There was some IT system down but if I'm trying to hand over 5 figures I should not have to wait 3 hours to start and processing shouldn't take an hour. Finally they do follow up. A lot. We get periodic voicemails and email solicitations from them and a couple local dealers now. I do not love unsolicited email and phone calls. More
by Internet buyer
Employees Worked With
Eric Randleman, Eric Kells
January 29, 2018
Toyota Sienna Good experience with the dealership. My first nw car ordering experience since leaving the industry. The safety features on the 2018 are the ticket. N Good experience with the dealership. My first nw car ordering experience since leaving the industry. The safety features on the 2018 are the ticket. Nice value on the trade in as well. More
by Screen
Employees Worked With
January 22, 2018
Excellent service, Kevin did a great job helping us out. "Fort's Toyota" was the first and only dealership we had to go to to find a great deal on are amazing new 4Runner. It is a very nice and relaxed atmos "Fort's Toyota" was the first and only dealership we had to go to to find a great deal on are amazing new 4Runner. It is a very nice and relaxed atmosphere, no pressure. I'd actually been going to Forts Toyota for years for there service department. Eric Stahl does an amazing job running the service department. You honestly couldn't find a better guy for the job. He has always taken care of me. So we decided to start are car search there, and that is where it ended. Like I said couldn't have been more of a comfortable experience. No one jumps on you when you first get out and look. They wait patiently, and will actively seeking out what you are looking for or better while still staying in your price range. They can count on us being repeat customers. Oh yeah plus they give a lifetime warranty on 4runners. LIFETIME!!! More
by Jabin Cunningham
Employees Worked With
Other Employees :
Special thanks to Pat Fort. Really good guy.
