Fort's Toyota of Pekin

Salesman & show room Nate Smith was awesom - greeted me when I entered the showroom but not at all overbearing. Couple hours later I chose to make the purchase - though w Nate Smith was awesom - greeted me when I entered the showroom but not at all overbearing. Couple hours later I chose to make the purchase - though when I drove to Pekin (45 min drive) I really had no intention of buying a vehicle as I had just bought a new RAV4 last Sept but truly wanted a Hybrid as I loved my 2012 Prius and, silly as it may sound, I said I'd never buy a black or white car, but last Sept I did buy white RAV4 and regretted it ever since. Nate made the decision very easy with no hard sell - and the price was much better than the Peoria area Toyota dealer. More

Stayed later to help us. Stopped into the dealership 30 minutes before closing and Craig came out to help us. We told him what we were looking for and he went and got the keys Stopped into the dealership 30 minutes before closing and Craig came out to help us. We told him what we were looking for and he went and got the keys so that we could look at the white RAV4 XLE and we told him we would come back the next day too test drive it and see what we could do. it didn't have all the features we wanted so we ended up driving the limited and we made a deal on that. More

2019 Toyota Camry Very pleasant experience. No pressure and worked at my pace. Complete staff worked to make deal workout. After sale Kevin made sure I understood opti Very pleasant experience. No pressure and worked at my pace. Complete staff worked to make deal workout. After sale Kevin made sure I understood options and functions. Looking forwards to return for service and sales in the future. More

Ne w truck buying experience We were treated friendly and attentively. Nate was very helpful in explaining the new vehicle attributes. The service manager seemed knowable and w We were treated friendly and attentively. Nate was very helpful in explaining the new vehicle attributes. The service manager seemed knowable and was very personable. I am looking forward to working with these people in the future. More

Happy and Loyal Customer Wins Again! The entire staff at Fort's Toyota treated me with honesty and respect and they made it a great experience to trade in my truck for a brand new 4Runner The entire staff at Fort's Toyota treated me with honesty and respect and they made it a great experience to trade in my truck for a brand new 4Runner! More

Purchase & explanation of options The staff were very patient and took additional time to explain options. I visited a second time for things I didn't remember or understand and they The staff were very patient and took additional time to explain options. I visited a second time for things I didn't remember or understand and they took the time to go through the things I needed help with to operate the options. More

VERY NICE PEOPLE We enjoyed meeting with everyone and they were very easy to work with. We are very pleased with the service we received. I so enjoy driving my new c We enjoyed meeting with everyone and they were very easy to work with. We are very pleased with the service we received. I so enjoy driving my new car! Thanks so much. More

2019 Tundra Rich was eady to deal with and down to earth. Ray expalined everything well and the whole thing took a couple hrs. It was quick and easy. Rich was eady to deal with and down to earth. Ray expalined everything well and the whole thing took a couple hrs. It was quick and easy. More

very pleasant experience , we have always been treated well and with respect at the dealership The salesman Kevin Carrington was very helpful in explaining everything which we have always been treated well and with respect at the dealership The salesman Kevin Carrington was very helpful in explaining everything which made for a all around good experience. More

Pure prejudice and disrespectful manager (Ray Stark Jr.) My name is Adam S. Left work from Morton and I walked into Pekins Forts Toyota ready to buy a brand new 2019 Camry xse with red seats. As I almost sta My name is Adam S. Left work from Morton and I walked into Pekins Forts Toyota ready to buy a brand new 2019 Camry xse with red seats. As I almost started to fill out application. Then comes a manager (Ray Stark Jr.) and oh my god, he is very rude, aggressive, racist, prejudice. Everyone there was very nice except Ray the (business Manager) he came shook my hand harder than getting pushed. Then he shook my friends hand so aggressively he literally got up from seat. He asked me how long I’ve been in the country and said if caterpillar sent me from India and I’m just trying to get a new car. My friend and I are 1000% United States citizens and we don’t deserve to be treated and discriminated like that. It was embarrassing I was speechless. No one else should be treated like either no matter what color or race you are. It’s 2019 people this has to stop. I hope I never see him again I feel he’s a threat towards me if I see him. What is going on in this world. Shaking my head with horrible feeling right now. I hope the next person doesn’t get hurt like this. Those are the type of managers these big company’s need to get rid of because my entire family drives Toyota and I never been treated like that at any dealership. Goodbye forts Toyota of Pekin. More