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Fort's Toyota of Pekin

North Pekin, IL

4.8
1,007 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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120 Radio City Dr

North Pekin, IL

61554

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Showing 1,007 reviews

November 03, 2021

Good, honest people work for Fort's Toyota. I went in for an oil change and a cracked radiator was discovered. The service department contacted the extended warranty company and my radiator was totally cover More

by S_SALADINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

Very good experience with this dealership. Bought my dream car there and Dustin was great to work with highly recommend them. Finance Manager was quick and clear. Overall I think this is the best dealer More

by beleih.ahmed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Goggil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Seep
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

First recommended $900 repair. Then found nothing wrong. The problem is not fixed. Will continue to monitor the problem. More

by bradwenger21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
Oct 28, 2021 -

Fort's Toyota of Pekin responded

The Prius that came in had initially asked us to look for a vibration when braking. We did check and found that the front and rear brakes are bad. All pads and Rotors need to be replaced. After a call from someone in your family, it was further described as a full-time vibration. At that point, we used a scan tool and found a #2 cylinder misfire code was in the history of your ECU. While it was not active during the visit, it could be THE problem. Chad drove the car extensively to try and recreate the problem. All of this, we did free of charge. Keep us posted on the misfire, but let us know if we can help on those brakes.

Oct 28, 2021 -

bradwenger21 responded

Thank you. The problem was not vibration with braking, it was at speeds over 50 mph. Will continue to monitor.

October 26, 2021

My wife and I had an excellent experience with the dealership!!! Kevin and Ray was top notch customer service!!! More

by 300FEB1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

We are NEVER disappointed in the service and treatment at Fort’s. That is why we do business there instead of Peoria! More

by NJHODGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
Oct 26, 2021 -

Fort's Toyota of Pekin responded

Thanks for the kind words!

October 23, 2021

Everyone made this experience amazing! There was no hassling or high pressure sales tactics. Everyone was pleasant and easy to deal with! It was very worth it do drive an hour and a half to purchase a More

by cahowland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Olt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Seep
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Great service! They always provide me with multiple options, so I can make the best decision. More

by saulespinal6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
October 15, 2021

Forts Toyota is a great Business. I have driven Toyota vehicles purchased at Forts for over 20 years. The service department, managed by Eric, is terrific. Kevin is the most knowledgeable and accommodatin More

by s_smith@spdnet.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

From the moment I dropped off my vehicle until the time it was ready to go the entire staff was polite, courteous, and knowledgeable. All my needs were met, and I am completely satisfied with the work perf More

by Saluki_slam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
October 14, 2021

Disappointed the blue tooth connection continues to be an issue. Have had this worked on 3 times, no sucess More

by SEARLERK
Recommend Dealer
No
Employees Worked With
Name not listed
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