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Fort's Toyota of Pekin
North Pekin, IL
901 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 901 reviews
May 29, 2021
I go back to Toyota because of the service department. They’ve been great. When it was time for a new car, Kevin helped me find what I needed. He was wonderful. They’ve been great. When it was time for a new car, Kevin helped me find what I needed. He was wonderful. More
by ANDZ
Verified Customer
Helpful May 28, 2021
As usual, always good work, friendly and honest! Snack bar just need a bit improvement maybe no more donuts but more of variety of snacks not just drinks bar just need a bit improvement maybe no more donuts but more of variety of snacks not just drinks More
by eddyto3
May 27, 2021
Great customer service. I never have to worry after I get my vehicles serviced that I will experience a problem. My 2010 Tacoma is running just as well as it did when I bought it. I had the Prius serviced my vehicles serviced that I will experience a problem. My 2010 Tacoma is running just as well as it did when I bought it. I had the Prius serviced before a trip to Vegas and back and it ran like a champ. Fort's service department id[s the best! More
by raemers13
May 27, 2021
Total lack of communication. Had to call just to find out what’s going on. Replaced a part that I wasn’t informed of until AFTER they did it. Car went in for a new motor. Somehow ended up needing a new ball what’s going on. Replaced a part that I wasn’t informed of until AFTER they did it. Car went in for a new motor. Somehow ended up needing a new ball joint as well after 1 day shy of 5 weeks in the shop. Only thing I can say is the car is running great. But I will not be taking my car back there again. More
by mtipton86
Employees Worked With
May 25, 2021
I always get great quality service from the staff at Fort’s Toyota. They are very timely when it comes to servicing my vehicle and have never kept me waiting. Fort’s Toyota. They are very timely when it comes to servicing my vehicle and have never kept me waiting. More
by strongfan
Employees Worked With
Janice Seitz
May 24, 2021
Fort's service tech told me in advance the issue, the cost to fix and the time frame. Everything went as promised and I am very satisfied with the service and the dealership. cost to fix and the time frame. Everything went as promised and I am very satisfied with the service and the dealership. More
by K.L.BUNDY
Employees Worked With
May 21, 2021
I worked with Michelle Holt and Nate Smith. Both were professional, not pushy, and seemed to care that I should get a fair deal. Thank you! professional, not pushy, and seemed to care that I should get a fair deal. Thank you! More
by bethinugay
Employees Worked With
May 19, 2021
Eric had outstanding product knowledge. Very experienced. Ray Stark clearly explained financial payment process and extended warranty products. All people were helpful and friendly. Very satis experienced. Ray Stark clearly explained financial payment process and extended warranty products. All people were helpful and friendly. Very satisfied. More
by bdcook111
May 18, 2021
I worked with Nate- he was extremely professional, knowledgeable, patient. He wasn’t pushing a purchase or pressuring, answered all of my questions or found the answers for me. It really helped the pr knowledgeable, patient. He wasn’t pushing a purchase or pressuring, answered all of my questions or found the answers for me. It really helped the process! I give him 5 stars! More
by KDickson
Employees Worked With
Nate Smith
May 17, 2021
I have really good experience with this dealer in general. Very focus on customer satisfaction. Kevin from Sales did a good job in making sure he explained everything to me. Nate from Parts went all general. Very focus on customer satisfaction. Kevin from Sales did a good job in making sure he explained everything to me. Nate from Parts went all out to find me the part I need. More
by waij
Employees Worked With
Other Employees :
Nate from Parts Dept, Janice Seitz
