Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fort's Toyota of Pekin
North Pekin, IL
982 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 982 reviews
December 26, 2024
Was quoted $100 for an oil change when I made appointment. Had a $25 coupon, and was given a bill for $91.96 at the end. Surprise! Oil filter was priced at $7.95, which is over 33% more than the appointment. Had a $25 coupon, and was given a bill for $91.96 at the end. Surprise! Oil filter was priced at $7.95, which is over 33% more than the msrp advertised on the Toyota parts website. The gasket was priced at $1.65, which is over 8% more than the Toyota website msrp price. Invoice did not list the brand of oil used, referred to it as "bulk" oil. Will go back to buying oil, filter and gasket separately, and pay an independent for labor and disposal only. 3 stqrs instead if 2 because the job was done in 1/2 hour. More
by harttre
Verified CustomerEmployees Worked With
December 25, 2024
Great service, very detailed in explaining what was done and what needed done. Easy to schedule and what needed done. Easy to schedule More
by malcollin
Employees Worked With
December 21, 2024
the toyota computer system was down and created much doubt and trouble. That would help future transactions considerably. doubt and trouble. That would help future transactions considerably. More
by tlahood
December 20, 2024
Friendly staff. Helpful, informative, no pressure place of business. Highly Recommend this dealership to anyone looking for a new or used vehicle. Salesman, Nate S Helpful, informative, no pressure place of business. Highly Recommend this dealership to anyone looking for a new or used vehicle. Salesman, Nate Smith, was great. Finance guy, Ray Stark, was helpful & enjoyable (yes, an enjoyable finance experience). More
by beverett
Employees Worked With
Other Employees :
Chaos coordinators at the front desk
December 16, 2024
very disappointed in Toyota Corporation supply chain management had to wait 6 months for replacement parts for a recall management had to wait 6 months for replacement parts for a recall More
by STEVEREST
December 07, 2024
Service did not answer their phone or call back after I left a message. This happened twice last Monday. On the 3rd call I had to insist the receptionist find someone to take the call. left a message. This happened twice last Monday. On the 3rd call I had to insist the receptionist find someone to take the call. More
by P22KOVACH
December 06, 2024
The dealership service department has always been good. The personnel are knowledgeable and always friendly. The personnel are knowledgeable and always friendly. More
by CLTONSOR
Employees Worked With
December 06, 2024
Excellent experience! My salesperson was knowledgeable, helpful and efficient. Will definitely recommend to friends and family. My salesperson was knowledgeable, helpful and efficient. Will definitely recommend to friends and family. More
by Rowell
December 06, 2024
I was pleased that Fort's helped me out by picking up my vehicle and then delivering it to my house when the work was completed. I had never depended on this service in the past and Fort's came though for vehicle and then delivering it to my house when the work was completed. I had never depended on this service in the past and Fort's came though for me when I had conflicts. More
by za.merlot
December 03, 2024
Service was professional, done correctly and in a reasonable time. Miguel represents Fort's very well and is an excellent service advisor reasonable time. Miguel represents Fort's very well and is an excellent service advisor More
by MIKE@MGALLAGHER.NET
Employees Worked With
