Fort's Toyota of Pekin

Fantastic service answered all questions we had plus took care of something for us when all we asked was how to fix it. That's what separates them from other dealers great customer service. care of something for us when all we asked was how to fix it. That's what separates them from other dealers great customer service. More

We always get excellent service on our 2014 Highlander bought new at Fort's. At 121,000 miles the Highlander has been a very dependable vehicle thanks to Fort's great service. bought new at Fort's. At 121,000 miles the Highlander has been a very dependable vehicle thanks to Fort's great service. More

Appreciate that they inspected the brakes and only did what was necessary. Like being able to book the appointment online. what was necessary. Like being able to book the appointment online. More

Bought A Toyota replacement battery for my 2009 Tacoma. The old Toyota battery lasted over 7 years. I didn't make a appointment ,just showed up. .They changed the battery ,gave me a senior discount and wa The old Toyota battery lasted over 7 years. I didn't make a appointment ,just showed up. .They changed the battery ,gave me a senior discount and was out in 30 minutes. More

I had a tremendous experience with Fort’s Toyota of Pekin. I have bought plenty of cars over time, and have had some very negative experiences recently in my local community. Very disappointing. I reac Pekin. I have bought plenty of cars over time, and have had some very negative experiences recently in my local community. Very disappointing. I reached out to a friend who helped me decide what vehicle was best for me. I decided to look for a certain vehicle on-line. In finding the make & model in particular, I contacted many different dealerships. Dustin, at Fort’s Toyota, replied promptly. Politely. He communicated clearly. Listened to my expectations, said where they stand. I did not feel the swindling…like someone else is around the corner…he just talked with me about what we were working out. I had family in the area. They took it for a test drive & went through the vehicle via FaceTime with my friend helping. Dustin took the call as well walking through the vehicle as my friend directed questions. He works in the car industry & was also impressed at the helpful & attentiveness. It was a very smooth experience. I feel I was treated with respect & fairly. Not something I’ve been walking away from other dealerships feeling…even just the ones I was checking out on line. I don’t anticipate needing another vehicle any time soon, but when I do, I will check out their inventory first. Being treated well goes a long way. I thank Dustin & the team at Fort’s Toyota for a great buying experience. More

Served well and summarized work performed. Presented immediate work as scheduled. Work is appreciated and information discussed. Thank You. Presented immediate work as scheduled. Work is appreciated and information discussed. Thank You. More

Came in last monday looking for help to switch bank accounts for the auto loan, got condescending ride attitudes from everyone, Dominic wouldn't consider anything I was saying, when I laughed he berate accounts for the auto loan, got condescending ride attitudes from everyone, Dominic wouldn't consider anything I was saying, when I laughed he berated me, More

I bought my first car here. I love their service! Great place! Clean! Great workers. I love their service! Great place! Clean! Great workers. More

Appreciated the extra steps to help out with an important necessary day of repair on my wife's care. necessary day of repair on my wife's care. More

Quick service very informative abut the issues of air filters needing replaced good coffee too filters needing replaced good coffee too More