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Fort's Toyota of Pekin
North Pekin, IL
951 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 951 reviews
October 17, 2023
I've been a customer of Fort's for over 10 years and they've always been great! they've always been great! More
by martykull
Employees Worked With
October 16, 2023
Forts service is always helpful. The number of survey reviews I receive for servicing all my cars should really help the ratings. The number of survey reviews I receive for servicing all my cars should really help the ratings. More
by Jirish85
Verified CustomerOctober 14, 2023
Chad knows me when I come in, always is friendly & can answer my questions Always let’s me know what is wrong with my car. answer my questions Always let’s me know what is wrong with my car. More
by chynajade2000
Employees Worked With
October 13, 2023
I do not like the CarFax email reminders. I do like both Chad and Fort's Toyota. I do like both Chad and Fort's Toyota. More
by earlriley
Employees Worked With
October 12, 2023
Usually had great experience with this dealer. Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper testing. More
by stengpc
October 07, 2023
The people were great! The only downside was that the process took a little longer than we expected. The only downside was that the process took a little longer than we expected. More
by martym72188
October 06, 2023
Fort Toyota of North Pekin are Great and easy to work with They do it right the first time!! with They do it right the first time!! More
by cravensrnc
October 06, 2023
I have been driving over an hour to have my car serviced at Forts for close to 20 years. They are excellent. What I really appreciate is their honesty and kindness. I trust them with my car. at Forts for close to 20 years. They are excellent. What I really appreciate is their honesty and kindness. I trust them with my car. More
by CRANE11759
Employees Worked With
October 05, 2023
I came to purchase a new car, not wanting to purchase extended warranty when purchasing the car. Before it was finalized 2 of the finance employees talked to me into purchasing the warranty. A couple o extended warranty when purchasing the car. Before it was finalized 2 of the finance employees talked to me into purchasing the warranty. A couple of days later, I went to the dealership and signed the papers to cancel the warranty. A month later, I called CNA to find out if it had been cancelled. No, it had not been cancelled. A very discussed customer. More
by Marie
October 05, 2023
polite yes, great service, but the prices i believe are way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts tha way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts that are weak and not easy to change and intentionally not do it yourself friendly. like secrete codes to reset or turn off dash lights even after you repaired the problem. overlooking small problems in routine maintenance checks like acid around battery post. makes you wonder what else is missed. and if something is broken or made worse by the service shop, no acknowledgement or apology to make it right. More
by jmsorders
Employees Worked With
