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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

November 13, 2021

I'm very impressed with my Toyota experience. Happy to be part of the family More

by LORIGUY1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt?, not good with names
Nov 13, 2021 -

Fort Wayne Toyota responded

We're pleased that you were impressed! We love having you in the Lexus of Fort Wayne family.

November 13, 2021

Jeremy was very through and helpful. Answered all questions and than some. He call my dealer to get my plan answered. Thank you and him. More

by brabnarf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker, Jeremy Goldsworthy
Nov 13, 2021 -

Fort Wayne Toyota responded

Thank you for giving Jeremy a shoutout for answering all your questions and ensuring that you had a great experience. --The Crew at Lexus of Fort Wayne

November 12, 2021

Very pleasant, attentive and quick to respond. We were greeted at the door and kept informed every step of the process More

by BERVEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Montange
Nov 12, 2021 -

Fort Wayne Toyota responded

It's great to hear that we you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota Lexus!

November 11, 2021

Dirty, very long wait, poor people skills, not a good experience and would not recommend to friends. More

by KP_MAURER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herb Lefler
Nov 29, 2021 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 11, 2021

Michael Smith was our sales man and he did an astonishing job giving us information on our vehicle and his personality is fantastic. It's obvious he cares about his customers and the reputation of Fort Wayne More

by SBBOHC7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Nov 11, 2021 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2021

The service department always does a great job on my car and getting it back in a timely fashion. Excellent service! More

by sheilasmith48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2021 -

Fort Wayne Toyota responded

Thank you so much for your kind words, Sheila, and for taking the time to leave us this wonderful feedback!

November 11, 2021

I was very happy with my car. I don’t think I would change anything except the original service writer told me he would try to get us a better price but that didn’t happen because he was off the day th More

by francherk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Nov 11, 2021 -

Fort Wayne Toyota responded

Fran, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2021

Friendly professional staff that enjoy what they do and enjoy putting you in the car you want More

by DICKINSON2PC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby, Andrew Burton, Cindy Paulk
Nov 12, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2021

Very professional. Estimate given before hand. Service area was very clean. I will be bringing my Tacoma back for all servicing. More

by MBOTTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
Nov 08, 2021 -

Fort Wayne Toyota responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Lexus of Fort Wayne team. Drive safely in your Toyota Tacoma, and we hope to see you back again down the road!

November 05, 2021

I always know I’ll get good reliable service here, Scheduling is always quick within a day or two. More

by LAKESIDENOW55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 05, 2021 -

Fort Wayne Toyota responded

We're glad you can count on us! Thank you for allowing Fort Wayne Toyota Lexus to assist with your service needs - we sincerely appreciate your business and support!

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