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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

November 25, 2021

Great people with amazing service. Michael Smith was welcoming and friendly, making sure we had what we needed. Charles did a good job working with the numbers. Will be back for our next car need! Thank More

by Brittony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith, Michael Smith, Dalton Carr
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota Lexus are glad to have you as a customer.

November 25, 2021

Adam and Andrew made my 1st Toyota purchase such a fun experience! I purchased a 2018 Highlander. Adam was very knowledgeable with the Toyota product in comparison to the Hyundai brand I retired, making More

by Sherri S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Haggard, Andrew Bradshaw
Nov 26, 2021 -

Fort Wayne Toyota responded

Congratulations on your new vehicle! We are so glad that Adam and Andrew had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 24, 2021

Really enjoyed our experience with Gabby and taking the time to see what options we were interested in on a new Sienna Van. Looking ahead on what was coming in and the options available was very helpful. R More

by CCC862
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby and Drew
Nov 24, 2021 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Gabby and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2021

Everyone here was very helpful, especially Michael. He did a wonderful job of telling us all about the car I wanted. I would definitely recommend him as your car guy. More

by ACENMARSHALL98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

November 24, 2021

Very helpful and friendly people. Michael smith made everything easy and simple. Thank you I will definitely recommend to friends and family. More

by Christopherbarajas7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Nov 26, 2021 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Fort Wayne Toyota Lexus.

November 24, 2021

Always have had a good experience when I go to this dealership. Always pleased with service More

by KEN94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 26, 2021 -

Fort Wayne Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

November 23, 2021

Great experience! Recommend Michael Smith to everyone. Very easy process, the staff was very helpful and professional. More

by ANTHONYANZINI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Nov 23, 2021 -

Fort Wayne Toyota responded

Anthony, We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2021

Excellent service department. Damien is the best customer service provider I've worked with at Fort Wayne Toyota!! More

by april.moss58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
Nov 23, 2021 -

Fort Wayne Toyota responded

April, Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. Damien and our team appreciate your business and hope to see you again soon!

November 23, 2021

They are always efficient and polite. We have confidence the work needed will be performwd correctly More

by ROSIEH23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 23, 2021 -

Fort Wayne Toyota responded

Rosie, Thank you for choosing Fort Wayne Toyota Lexus, your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2021

All went well. Work was completed on time as promised. Vehicle was clean upon completion of work. More

by brucehamilton8706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Lefler
Nov 22, 2021 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Bruce, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

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