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Fort Wayne Toyota

Fort Wayne, IN

4.0
1,142 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,142 reviews

December 30, 2025

Spent about three hours going through purchase process only to have to wait another 30 minutes for somebody to fill up the tank with gas while the car sat in the lot for the entire three hours. Basic info More

by adammg22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arsany
December 19, 2025

I'll have to say that the communications pre and post sale have been awful. We learned that there were "plugs" that we found in the glove box that were supposed to be installed per Toyota. Packaging sp More

by garythomas1350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Bradshaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristoffer Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moriarty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Coleman, Austin Bradford, Lemont Mills, Irfan Hussain, Cherie Crooks
Dec 26, 2025 -

Fort Wayne Toyota responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 18, 2025

We walked in that day very disappointed and thanks to Skyler we walked out so happy and love our new car and the financing was also corrected. He needs a raise to go with his great smile More

by ljGRAFT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler and Jesse
Dec 18, 2025 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 18, 2025

We have been shopping for a 2026 Toyota Sienna for several months. Andrew was punctual with communication, and followed up as promised. We bought that new vehicle and Andrew was great to work with. More

by timothy.quinton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew, Maldonado, Sales
Dec 18, 2025 -

Fort Wayne Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota!

December 17, 2025

I came in to xx on a Land Cruiser but it was to small so I told the salesman I going to go look at a Tahoe..He said before you do that come and look at a Sequoia As soon as I got in it it was the car for me More

by sam@apachepropane.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigoberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Rinker, Curtis Henderson, Trey Ressler, Shaun Kelly, Gage Marcuccilli
Dec 17, 2025 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 16, 2025

Dee did a great job of helping us get through the buying process quickly and into our new car. More

by GS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee
Dec 16, 2025 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota. We look forward to having you as one of our valued customers for many more years to come!

December 16, 2025

Fast and fun experience, Dee made the whole transaction pleasant and easy. He listened to what I wanted and delivered. More

by jglenn.valdez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Fort Wayne Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 15, 2025

I had a great experience from start to finish. I will buy from Fort Wayne Toyota again. More

by pj.strength
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2025

Write from the beginning, the salesman wasn’t afraid to get out in the parking lot and come see if we needed any assistance, wasn’t pushy and was very knowledgeable about their products.. I told him the a More

by Peep57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 10, 2025 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

December 10, 2025

After my initial review, Andrew Bradshaw called me right back and corrected the issues. Thank you Drew More

by TOMBURNSDISTRIBUTING
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Fort Wayne Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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