Fort Wayne Nissan

Infinity Leasing Experience As most of you I do not like dealing with sales people, they're push at best. at 50 + years old I have dealt with my share. I will say this however. M As most of you I do not like dealing with sales people, they're push at best. at 50 + years old I have dealt with my share. I will say this however. My wife wanted to lease a small SUV, ended up with more of a crossover, so she really liked the new Q30. From the moment I met Dave, the Infinity manager, I am not sure I have ever been as comfortable with a sales person. He handled the majority of my business. He was very informative and knew his facts, I'm a car nut so I did plenty of research. He was never pushy, never made you feel like you had to purchase anything. I felt like Dave was more concerned with my overall experience than a sale, of course a sale is always nice thats how they live. I was given a good deal on my trade-in, usually this is not the case. I was then turned over to Neil who finished up deal. Neil was great as well. Laid back and not at all pushy but professional. This is the manner in which you get return service. More

Professional service and great product inventory What a great experience from start to sale completion! We went to Nissan due to its great product inventory and wide selection. We received exceptiona What a great experience from start to sale completion! We went to Nissan due to its great product inventory and wide selection. We received exceptional customer service from Channing- he was knowledgeable and professional in helping us throughout the entire process. I highly recommend both Channing and Fort Wayne Nissan for your next auto purchase! More

Excellent customer service! We came in to look at the Limited Edition Rogue One and our sales guy Channing did a fantastic job explaining all the details and we loved the Rogue! We came in to look at the Limited Edition Rogue One and our sales guy Channing did a fantastic job explaining all the details and we loved the Rogue! And the sales Manager "Angel" was quick to meet our needs for us to drive away with our new Rogue! Wow I cant express how great the customer service was right down to the financing Rashaan. Great sense of humor and everyone working hard to keep Us content during the transaction. Superior service and even cleaned and washed up my car while we were waiting for my husbands car to get done with his car wash! I can't say enough about Fort Wayne Nissan even the derive department "Herbie" & " Jaxon" always pull 100% when you are there! Down to the check out ladies who always remember you! Huge Thanks toys from us for always treating us better then the last time! xxxxxxto all of you!! Jon & Sylvia Schuck More

Buying new suv Sales person Channing Williams was extremely helpful and friendly... Answered questions when he could and got answers instantly ... Sales Manager Ange Sales person Channing Williams was extremely helpful and friendly... Answered questions when he could and got answers instantly ... Sales Manager Angel Bahena got was what we wanted and worked with us ... More

Awesome experiance! Fort wayne nissian is an awesome group of people! Shout out to Jacob Martinez for helping me pick a great vehicle! I know my kids will be safe in the Fort wayne nissian is an awesome group of people! Shout out to Jacob Martinez for helping me pick a great vehicle! I know my kids will be safe in the 2016 Nissian Sentra! More

Survey Great experience!! Sales, finance, what started out almost disastrous turned out to be a fine. This is our 4th Nissan purchased in the last 18 months! Great experience!! Sales, finance, what started out almost disastrous turned out to be a fine. This is our 4th Nissan purchased in the last 18 months! More

Salesman misleading information I contacted this dealer a couple week ago about a used Lexus GX you had. The story goes like this. We talked about a price and doing a credit applica I contacted this dealer a couple week ago about a used Lexus GX you had. The story goes like this. We talked about a price and doing a credit application. I was considering coming down from Lansing MI to see the GX. I was concerned about doing an application at that point and I was not interested in getting a bunch of hits on my credit report until I was sure I was purchasing a car. Your response was that is not the case the credit inquiry will only shows up on you credit report if you accept the loan. I got 5 hard hits on my credit report from Nissan Fort Wayne as it looks like you were intent on moving forward regardless. You lied and for what reason I can not even figure out. I ended up purchasing a like GX in my area. Dealer in not trust worthy if that is how business is being done. More

"Great with customer satisfaction" I was well taken care of as soon as my feet touched the pavement. Great people, very professional attitudes and i was on my way in two hours. it was o I was well taken care of as soon as my feet touched the pavement. Great people, very professional attitudes and i was on my way in two hours. it was one of the best experiences I've had. More

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES!!! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I t Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my 'covered' transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN More

Love my new Rouge# We purchased a 2016 Rouge and we love it. Took a test drive on Saturday. We told our salesman we still wanted to look around. He took his time explain We purchased a 2016 Rouge and we love it. Took a test drive on Saturday. We told our salesman we still wanted to look around. He took his time explaining everything even though he knew we were not buying that day. Went back a few days later and talked about pricing. We agreed on a price and still wanted to think about it. Our salesman still did not pressure is into buying and we told them we would let them know. Two days later, after looking at a few different vehicles we decided we definitely wanted the Rouge. The salesman and finance people were wonderful to work with! We look forward to doing more business with them in the future! More