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Fort Wayne Nissan
Fort Wayne, IN
844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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844 Reviews of Fort Wayne Nissan
September 28, 2019
Great customer service I had a great experience with Josh and Tim. They were friendly, honest, and straight to the point. They accepted my hesitancy to make a deal and worke I had a great experience with Josh and Tim. They were friendly, honest, and straight to the point. They accepted my hesitancy to make a deal and worked to get the purchase of the car to where I felt comfortable. Thanks for working with me! More
by krystalayne
Employees Worked With
Tim Zickmund, Josh Stein
September 27, 2019
Sales I felt like our experience was good. I just wish that the few things that needed addressed would have been taken care of before we drove off the lot. I felt like our experience was good. I just wish that the few things that needed addressed would have been taken care of before we drove off the lot. Car needed a brake line cap and coolant filled. Minor things I felt that should have by taken care of by service before car was put on the lot for sale. More
by Lisa
Employees Worked With
Josh Stein
September 19, 2019
Quick friendly and to the point I felt with Josh Stein and Andrew from the certified pre owned lot they were both great got me in test drove what I was looking for bought and gone in I felt with Josh Stein and Andrew from the certified pre owned lot they were both great got me in test drove what I was looking for bought and gone in a very short time I'll definitely be back for future car purchases More
by Kirsten
Employees Worked With
Josh Stein and Andrew
September 17, 2019
Fast & Friendly This is my second vehicle purchase with FW Nissan and it was another great experience. Josh Stein worked with us to get us into the vehicle we wanted. This is my second vehicle purchase with FW Nissan and it was another great experience. Josh Stein worked with us to get us into the vehicle we wanted. He was great! Thank you Fort Wayne Nissan! More
by Abragg
Employees Worked With
Josh Stein
September 16, 2019
New car purchase I worked with Channing Williams to purchase a new 2019 Nissan Murano. He was so helpful from the start. He was able to find the exact model that I wa I worked with Channing Williams to purchase a new 2019 Nissan Murano. He was so helpful from the start. He was able to find the exact model that I wanted from another store. All the colors and options that I wanted. Such a super great guy to work with, I would recommend him to anyone that is stopping in at Nissan Fort Wayne More
by Maryfw67
Employees Worked With
Channing Williams, Shane Householder
September 05, 2019
My experience was good Appointment was on time and didn’t have to wait long. Had a cookie and some water and also ordered some excessories for my trucks next visit Appointment was on time and didn’t have to wait long. Had a cookie and some water and also ordered some excessories for my trucks next visit More
by Mike
Employees Worked With
Herbie
June 26, 2019
Most wonderful experience First time buyer at Nissan. We are so happy with our purchase and the professionalism we experienced! Jesse was an absolute pleasure. Love our gently First time buyer at Nissan. We are so happy with our purchase and the professionalism we experienced! Jesse was an absolute pleasure. Love our gently used Journey. Would buy from again. More
by Missdawn
Employees Worked With
Jesse, Steve, Josh
May 27, 2019
Nissan review I have never purchased a vehicle at Nissan. We are so happy with our purchase and the professionalism we experienced! Rick Burns was an amazing person I have never purchased a vehicle at Nissan. We are so happy with our purchase and the professionalism we experienced! Rick Burns was an amazing person to work with. More
by Almains
Employees Worked With
Rick Burns
April 24, 2019
Service is always disappointing They talk to me like I’m stupid. Well this stupid’s money won’t be spent there any more. There are many reasons. If you want to know them all you can They talk to me like I’m stupid. Well this stupid’s money won’t be spent there any more. There are many reasons. If you want to know them all you can call me. I’m done. Last Nissan I will lease. And last time I go to your service department. More
by Julie26
Employees Worked With
Kevin
April 05, 2019
Buyer Beware! BUYER BEWARE!!!!!!! My Infiniti Q50S was under the factory powertrain warranty and it was a certified used car on top of that. Brought it in because I BUYER BEWARE!!!!!!! My Infiniti Q50S was under the factory powertrain warranty and it was a certified used car on top of that. Brought it in because I heard a noise, they tell me I need a new engine (bad valve train)?!?! It only had 55,000 miles on it! All services were done on schedule and at Fort Wayne Infiniti. And then tell me that it's not covered because of aftermarket parts. It had a Stillen exhaust which was on the car already when I bought it from them and they certified the car with that exhaust, but then try to blame me. Horrible customer service!!! You tell your customer they need a new engine and it's not covered at no fault of the customer...and are very rude to the customer. Instead of reassuring me that it is covered under warranty...they keep you in limbo. Infiniti USA was just as bad. Infiniti is not a luxury brand. Get a BMW, Acura, Lexus...do not get an Infiniti. They kept me in limbo for almost 3 weeks going back and forth on something that should be clearly covered under factory warranty. They act like a sleazy used car lot....stay far away! If it would let you give negative star ratings, I would give a negative 100 stars! One star rating is too good for this sleazy used car lot. More
by YianiD
Employees Worked With
Everyone that works there is rude and clueless!
