Fort Wayne Nissan

My experience with Fort Wayne Nissan was the best car buying experience yet. Everyone I dealt with was courteous and treated me with respect. They respected my wants and needs and didn't try to con me in buying experience yet. Everyone I dealt with was courteous and treated me with respect. They respected my wants and needs and didn't try to con me into anything. More

Best car buying experience we've ever had. My wife and I were involved in helping our grandson purchase his first newer car. He knew what he wanted, but with working 60+ hours each week, he ha My wife and I were involved in helping our grandson purchase his first newer car. He knew what he wanted, but with working 60+ hours each week, he had little time to look. Since I am retired and my wife works part-time, we were able to do the searching for him. We located the car he was after on the Fort Wayne Nissan website and after calling and talking with their Internet Sales Rep. Steve Donnelly, we scheduled an appointment for the following morning to check the car out. When we arrived at the dealership, the car was pre-staged with our name on it, and we were met by Tim Zickmund, the Sales Manager. After a brief conversation, he introduced us to Josh Stein, who served as the Sales Consultant. Both of these gentlemen were very polite, knowledgeable, and helpful. After a test drive, my wife and I decided that we wanted to have our mechanic check the car over, but since we live in a small community several miles from Fort Wayne, we were skeptical that they would allow us to do so. We also needed to get the car to our town so that our grandson could see it when he got off from work that evening. Without hesitation, Tim allowed us to bring it to our mechanic (it checked out great) and keep it long enough for our grandson to thoroughly inspect it and test drive it. We literally had the car all day, not getting it back to the dealership until after they had closed that evening. The next morning, we returned and without any pressure, were able to arrive at an agreeable deal for all parties. Two business days later, my grandson took delivery and again, the entire process of car presentation and paperwork transactions were exemplary. We were very happy with Josh Stein and all of his assistance, but it was especially Tim Zickmund that made the entire process, from start to completion, so pleasing. Not only was he very professional, he was very personable, and friendly, and made an outstanding car buying experience. Gratefully, Jeff & Nancy D. More

Great customer service.great social distance .Normal wait time.No refreshments due to the virus.Plenty of magazines to read while waiting.Very clean wait area. time.No refreshments due to the virus.Plenty of magazines to read while waiting.Very clean wait area. More

Very Easy Just took my vehicle here for the first time. I was very happy with the staff and the service. Everyone did exactly what they said they would do! V Just took my vehicle here for the first time. I was very happy with the staff and the service. Everyone did exactly what they said they would do! Very nice lounge and communication was great!! I will look forward to bringing my vehicle here for the next service!! More

I had been looking at their website for a new vehicle and saw several that I was interested in. I called to see if they were still available before I drove an hour to the dealership. Tim was friendly and c saw several that I was interested in. I called to see if they were still available before I drove an hour to the dealership. Tim was friendly and confirm they still had them. When I got to the dealership, they had the vehicles setting at the front doors. Bryant helped make the buying process easy. Thanks to Fort Wayne Nossan I'm loving my new Rogue! More

I haven't used the service center, I just bought a new truck. So I'll review that experience. The salesman didn't know his product. He had to Google whether the truck had a rear window defogger. Didn't re truck. So I'll review that experience. The salesman didn't know his product. He had to Google whether the truck had a rear window defogger. Didn't respond to two emails I sent him asking questions. Didn't know what extras came with the truck (ie, cleats for the utilitrack system) and went looking all over the dealership for them while leaving us waiting in the wash bay. The person who smoothed- over all the salesman's screw-ups? Kevin in the wash bay. He's great. Keep him. Channing Williams, in the other hand, needs a very good mentor to teach him how to do his job. Actually, a CHECKLIST for him to use would help him stay on track and dot the i's and cross the t's. I'd recommend the dealership but suggest the speak with Cody or Tim. More

Found it on the internet I have been searching for a Suburban for about 3 months. There was a large selection available but with high mileage and prices seemed little over blu I have been searching for a Suburban for about 3 months. There was a large selection available but with high mileage and prices seemed little over blue book. I found this one on the internet and met my criteria. So, I took it for a test drive and bought it. I later bought a 2019 Nissan Maxima for my wife at the same dealership. More

I worked with service person Herb. He is fantastic he was able to get me a convenient appointment and then I got right in he also was able to help me troubleshoot some items. I enjoy your customer service an able to get me a convenient appointment and then I got right in he also was able to help me troubleshoot some items. I enjoy your customer service and friendly atmosphere More

fast service friendly and welcoming positive experience Always a positive visit whenever we need your services. Looking forward to leasing another car from you. Service is fast and the agents are easy to w Always a positive visit whenever we need your services. Looking forward to leasing another car from you. Service is fast and the agents are easy to work with. More

Wonderful experience , salesmen was great, people were friendly. The coffee could have been better. I wish you had free sodas like most car dealers but it was still fun. friendly. The coffee could have been better. I wish you had free sodas like most car dealers but it was still fun. More