Fort Wayne Nissan
Fort Wayne, IN
Filter Reviews by Keyword
By Type
842 Reviews of Fort Wayne Nissan
Tim is a great salesman to deal with, he went above and beyond taking care of anything that I needed. I know that if there's anything I need he is always more than happy to help. beyond taking care of anything that I needed. I know that if there's anything I need he is always more than happy to help. More
The service call for an oil change and new filter started off okay. I called in to verify I could use my one-to-one rewards from Nissan and was told yes so I set the appointment online. After returning to pa off okay. I called in to verify I could use my one-to-one rewards from Nissan and was told yes so I set the appointment online. After returning to pay for the service I was THEN informed that this Nissan location does not honor the rewards. After a lengthy conversation with the service manager who repeatedly told me no one told me that he agreed to honor the rewards. It was very rude and insulting to tell me what I was told, insinuating I was lying. I live in NY and would have chosen to visit my local dealership if they HAD NOT honored the rewards and this is why I did call ahead to make sure of this. It also took a horrendous amount of time to checkout.. I should not need to be an hour somewhere waiting to pay a bill. More
Channing and Shane made my transaction go so smoothly! Happy customer! They both have amazing costumer service!Love my new 2020 nissan altima! DEFINITELY RECOMMEND! Happy customer! They both have amazing costumer service!Love my new 2020 nissan altima! DEFINITELY RECOMMEND! More
Had my brakes done. They did a great job and called to tell me that they could save me more money. That was absolutely wonderful for them to do that. Thanks! They did a great job and called to tell me that they could save me more money. That was absolutely wonderful for them to do that. Thanks! More
We were very happy with our sales person Ed. Everyone treated us very kindly. The only concern we had was we were showing the vehicle to our son and we noticed that on the hood of the vehicle was a dent treated us very kindly. The only concern we had was we were showing the vehicle to our son and we noticed that on the hood of the vehicle was a dent on the middle of the hood that looked like was from a fence post being dropped on the hood and attempted to cover up with white out. We were very displeased that was not fixed. Displeased of that was not fixed unless that was the bad attempt to try to cover up More
Great service! Josh was so kind, helpful, and thorough when he explained what was wrong and what part I needed. Very efficient work and communication was great. when he explained what was wrong and what part I needed. Very efficient work and communication was great. More
They took the scary out of car buying a car I was a bit afraid about the whole process. The team we worked with put me at ease. The trade in price they gave me was surprisingly good! Our main sa I was a bit afraid about the whole process. The team we worked with put me at ease. The trade in price they gave me was surprisingly good! Our main salesman, John was great. It was an all around good experience. Love my csr! More
Fast and Professional They are fast and professional, I give four stars because of price of labor, which is high, which is typical of dealerships, they should give discount They are fast and professional, I give four stars because of price of labor, which is high, which is typical of dealerships, they should give discounts to loyal customers. More
Channing, Tim, and Cody were amazing and helpful. They have amazing customer service and put your needs at the very top! I would highly recommend them with any of your car needs! have amazing customer service and put your needs at the very top! I would highly recommend them with any of your car needs! More