Fort Wayne Nissan

Was a very easy process. The sales man was very on point with helping me with what I was after. Nothing was pushed and I got what I wanted in the end. Thank you for helping me with a very nice vehicle. with helping me with what I was after. Nothing was pushed and I got what I wanted in the end. Thank you for helping me with a very nice vehicle. More

I have been a loyal customer for many years due to the outstanding customer service and workmanship. Herbie in the service department has always taken excellent care of my vehicle and made sure that it is outstanding customer service and workmanship. Herbie in the service department has always taken excellent care of my vehicle and made sure that it is maintained according to Nissan standards. Recently, my son purchased a new Nissan from another dealer out of town and discovered it had a minor imperfection on the hood. I stopped into the dealership and spoke to Shane H, the GM about the chipped paint and asked if he could possible repair it since the dealership that it was originally purchased from was so far away. Shane told me to have the other dealership reach out to him and that he would take care of it the next day. When I arrived at the dealership, Tim Z, the sales manager had already been briefed on my situation. He made sure my car was put on the top of the list and repaired within the hour. I can't think of another car dealership that would repair a vehicle's imperfection that was purchased from another Nissan dealer. To me, their customer service and professionalism speaks volumes. I will be sure to purchase my next vehicle from FW Nissan. More

Coleman Hill was very knowledgeable and helpful in helping us choose our car. We are very happy with our purchase and would recommend them to our friends. helping us choose our car. We are very happy with our purchase and would recommend them to our friends. More

I've lost a little confidence over the last year or so. I used to receive coupons for my routine maintenance right around the time my Altima was due for service. Haven't received anything like that for a I used to receive coupons for my routine maintenance right around the time my Altima was due for service. Haven't received anything like that for awhile. It was nice to see Herbie at the service desk. He's always friendly and efficient. The other matter I had was that I was unaware of the need for an appointment for a simple oil change. I realize the need for changes due to COVID but an email would have saved me a trip. I discussed this issue with Coleman Hill when he made a sales call to me a few days before my service appointment. Overall, I am happy with the Nissan service but I think they could use some fine-tuning. More

Thank you for friendly and great service. Always Appreciate the available coupons.. clean waiting area. All the staff is top notch and helpful. Herbie was our service guy. Appreciate the available coupons.. clean waiting area. All the staff is top notch and helpful. Herbie was our service guy. More

They got me into the car that I wanted without pressuring me, or steering me into something else...and they gave me a good deal on my trade-in. I was casually looking for a different car. This was the 1st pl me, or steering me into something else...and they gave me a good deal on my trade-in. I was casually looking for a different car. This was the 1st place I went to...then shopped around a little, but ended up coming back to FW Nissan. More

Have always been pleased with services to make my vehicle last long. Very reliable and able to get me scheduled right away to accommodate my schedule. last long. Very reliable and able to get me scheduled right away to accommodate my schedule. More

My wife and I have had problems with pushy sales department in the past. This dealership was not pushy in my opinion. They listened to our concerns and were willing to work with us. Great experience department in the past. This dealership was not pushy in my opinion. They listened to our concerns and were willing to work with us. Great experience. More

Nice people and very polite,easy to work with and everyone was very prompt,would recommend them to friends and family and we will return again. everyone was very prompt,would recommend them to friends and family and we will return again. More

My salesman was very friendly and attentive to my concerns. He made me feel welcome not pressured into a sale. I found what I wanted at a reasonable price. concerns. He made me feel welcome not pressured into a sale. I found what I wanted at a reasonable price. More