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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

May 07, 2021

Worked with Gage to buy a convertible 2012 Camaro remotely. Price was fair and customer service was excellent. There were a lot of challenges buying remotely and shipping to Wisconsin and Gage and More

by T92168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage, Shane Housholder
May 07, 2021 -

Fort Wayne Nissan responded

Thank you for your wonderful review, We will certainly let Gage and the team know how they did!! Please let us know if you should need anything, We are always here for you!! Have a wonderful day.

May 04, 2021

I had the best experience at Nissan, everyone was very kind and helpful! It was also nice not feeling like I needed a man with me to do the deal and not get screwed over. :) Zach did a great job ! More

by Bri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Williams
May 05, 2021 -

Fort Wayne Nissan responded

Thank you, Bri, for sharing your experience with us! We're happy to hear it went well with Zach and we hope you enjoy your new vehicle. We truly appreciate your feedback!

May 05, 2021 -

Fort Wayne Nissan responded

Thank You so much for your kind words of review!! We will certainly let Zach know how he did. Please let us know if you need anything! We are always here to help!

May 03, 2021

Keaton Braun was Knowledgeable and friendly, and the process could not have gone anymore smoothly, we also ordered parts and they were there the next day! Thank You More

by PPRESTIA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Keaton Braun
May 03, 2021 -

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Keaton and our team. Please don't hesitate to let us know if we can be of further assistance.

May 04, 2021 -

Fort Wayne Nissan responded

Thank you for your wonderful high star review! Please let us know if you should need anything, we are always here to help!!

May 03, 2021

First, car with 9k miles broke down along highway. Told me they could look at it in 3 or 4 days. Then told me they didn't have a loaner car. Got there and they did have a car. Took 45 minutes to get tha More

by BRENDAWAITE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
May 04, 2021 -

Fort Wayne Nissan responded

We are very sorry to hear that your visit was not up to our 100% satisfaction that we strive for. Please give our office a call at your convenience to resolve this issue. Thank you and have a great day!!

April 30, 2021

Zach Gardenour was our Product Specialist during our recent purchase of a '21 Rogue Platinum. Answered most of the thousand questions we had and immediately got the answers to the few questions he coul More

by XXXXXX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Housholder, Kevin Amorini
Apr 30, 2021 -

Fort Wayne Nissan responded

Thank You for your kind words and wonderful review! We are happy to hear that you had such a great experience with our team!! Please let us know if you need anything, We are always here to help!!!

April 27, 2021

The Service department at Fort Wayne Nissan is exceptional! Every time I go in to get my Titan serviced Herb is always friendly and professional! More

by DBRADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Apr 27, 2021 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

Apr 27, 2021 -

Fort Wayne Nissan responded

Thank You for your kind review! We are pleased that you had a great experience with our team, Please let us know if you need anything!! Have a great day!

April 21, 2021

Initially brought our vehicle there for warranty work. They broke a piece then it took several months for the piece to be ordered, lost, found, painted and ready to go. We had to keep calling there for th More

by JDJBGOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keenan
Apr 22, 2021 -

Fort Wayne Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to management so that we can speak directly, we’d love to address your concerns in detail. Our Owner Loyalty Manager has left a message for you regarding this issue.

April 21, 2021

I have total confidence with the service team and the dealership. They are always reliable and do their best to assist the customer with any problems or issues. I highly recommend them as to anyone looki More

by Lyncoreps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Shuff, Kevin Amorini
Apr 21, 2021 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

Apr 22, 2021 -

Fort Wayne Nissan responded

Thank You for your kind words. We appreciate your taking the time to respond to our survey! Please let us know if you should ever need anything and we will be more than happy to help!! Have a wonderful day!!

Apr 23, 2021 -

Fort Wayne Nissan responded

Thank you for your wonderful review! Please let us know if you need anything, we would be more than happy to assist you! Take care and have a great day!

April 19, 2021

I dont like the general car buying experience. But these guys ARE GREAT! Excellent people to buy a car from! My next vehicle will be purchased here! More

by DLBELV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Gardenour, Shane Housholder
Apr 19, 2021 -

Fort Wayne Nissan responded

Thank you for your very kind review. Shane, Zack and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

April 19, 2021

User friendly. Easy to schedule my appointment. Waiting room was comfortable. All work was done to my satisfaction and the service department explained exactly what would be done beforehand and was was don More

by CHRYSLER1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Apr 19, 2021 -

Fort Wayne Nissan responded

Thanks so much for leaving us a review! We are very happy to have provided you with such a positive experience and appreciate your recommendation. We sincerely value your business and look forward to your next visit!

Apr 23, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words! We value all of our customers and are happy to hear you had a great experience with us! Please let us know if you should need anything, We are always here to help!

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