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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

July 01, 2021

Everyone in the dealership was very nice and I did not feel pressured at all to buy a car. More

by Morganann413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Bustos, Tim Zickmund
Jul 01, 2021 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan!

July 01, 2021

All went well during our service on Wednesday. We got an appt readily, and as usual we’re very pleased. Almost perfect, I’d say! More

by krillsharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Williams
Jul 02, 2021 -

Fort Wayne Nissan responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

June 29, 2021

Young staff and rushed to get deal done - which caused return trip and follow ups. Added costs not authorized/reviewed with us in final sale. Car performance issues on my car with less than 6K miles (bra More

by JOHN.ROBISON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gutierrez , Steve Donnelly
Jun 29, 2021 -

Fort Wayne Nissan responded

John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 28, 2021

The tire pressure light on my dash lit up while I was out driving. I stopped in without an appointment and the staff was kind enough to look at my car right away. I had a screw in the tire sidewall. The st More

by backtoo94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter
Jun 29, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

June 25, 2021

My husband and I worked with Julius and mr. Tim. Both worked very well with us. Julius took extra time to answer questions and was not afraid to ask for other to answer what he maybe did not know, since More

by 24TATTEDRED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIUS AND HERBIE., Tim Zickmund, Kevin Amorini, Jeremy Lambert
Jun 28, 2021 -

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that both Tim and Julius could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future!

June 25, 2021

John and Cody were wonderful to work with! They were honest and helpful! More

by ABBIEWISCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, John
Jun 28, 2021 -

Fort Wayne Nissan responded

Thank you so much for your wonderful review, Abbie. We're thrilled that both John and Cody were great to work with. We thank you for choosing Fort Wayne Nissan!

June 25, 2021

Awesome person to work with would definitely repeat business and refer friends More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Kevin Amorini
Jun 28, 2021 -

Fort Wayne Nissan responded

Thank you so much for your excellent review, Brian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 24, 2021

Took car for transmission service and fluid leak. Transmission service performed. Took back for fluid leak and told it was transmission. Should have been told before paying $1,000 bill that the trans More

by JEFF.KAISER.KSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keaton
Jun 25, 2021 -

Fort Wayne Nissan responded

Jeff, We apologize for any miscommunication on our part. Please contact our Service Manager when you have an opportunity. Thank you for your time and consideration.

Jun 25, 2021 -

JEFF.KAISER.KSM responded

At this point it “is what it is” and is a lesson learned where to take a performance car. Not looking to bash anyone but GTR service is definitely a specific process not for just for any shop or dealership.

June 22, 2021

I had a really easy and streamline car buying experience. They worked very well with me were very understanding. Richard was exceptional help throughout the process. More

by DEVIN5913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gutierrez
Jun 22, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review, We will certainly let Richard know. Please let us know if you should ever need anything, We are always here to help!!

June 22, 2021

The service was fast. No complaints there. However, when I purchased my car it came with free lifetime oil changes. I've never had an issue with this until the last service visit. For some reason the More

by APRUSSELL40
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Jul 02, 2021 -

Fort Wayne Nissan responded

Thank you for letting us know about the unfortunate occurrence. Please be assured that this will be addressed. Please contact our Service Manager in regards to this question. Thanks again, If you need anything, please do not hesitate to call.

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